Royalton Punta Cana Resort & Casino

Arena Gorda Playa Bavaro | Punta Cana 23000  [SEE MAP]Punta Cana  [SEE ADDRESS]
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Courtesy of Royalton Punta Cana Resort & Casino

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Guest Reviews

TripAdvisor Traveler Rating 5

Vacation

Jul 23rd, 2019

Had the best time there. We almost cancelled, glad we didnt. Everyone was super nice , rooms were clean. ,, Emmanuel was great, always there when we neeeded him. The food was great, love the shows they had..... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fabulous Holiday

Jul 23rd, 2019

This was my family’s second visit to this hotel. We had another fantastic holiday as expected. This resort ticked every box however, what stood out the most was the Martini Mix Bar staff Angel & Christian. They remembered us from our first visit which was 2 years ago and treated us like royalty at Royalton! Without them, our evenings would have been very different! Until next time... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The Best Vacations Ever

Jul 23rd, 2019

The Royalton “All Inclusive” Resort, Diamond Club, is an awesome place to vacation. It has it all, beautiful beach, amazing rooms, with a walk out pool, the food is outstanding, specially the Hunter Restaurant, amazing meat cuts. But the best thing the Royalton has to offer is the people that will take care of you. I would like to thank Maria, our house keeper, Miguel, our butler, Rodolfo, and Lenny, bartender in the beach bar. It’s because of them that my family and I already decided that will be coming back, God willing👏🏽👏🏽👏🏽 The Royalton is the best “All Inclusive” Resort we’ve have stayed in DR. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent Vacation

Jul 23rd, 2019

We stayed at this hotel in July 2019. The accommodations were excellent all around, the rooms, restaurants, bars, and pool area. We stayed at the diamond club and were pampered by all the staff. From the moment we checked in Yahaira made us feel at home. The buffet always had excellent food and the service provided by Felix Lorenzo made it even better. Wilkins Cedeno in the bar area was super attentive and always courteous. This resort was really five starts but the staff made this vacation unforgettable. Thank you to Daniusa, Mayra and Arely for their kindness and hospitality. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Follow Up Review

Jul 23rd, 2019

This is a follow up to a review I posted last year but couldn't follow given Trip Advisor rules. So to continue, when we first arrived at the resort we were impressed with the grounds and hotel but not with our room - family suite with swim out. In short, the suite wasn't very clean and it had a terrible odour of mildew. I realize that with humid temps in the tropics it can be hard to control mildew and mould especially with a swim out but we had never experienced it this bad at other hotels with the swim out feature. When I approached the front desk with this issue, they were friendly but unaccommodating and said the hotel was booked. A manager looking on could tell that my wife and I were exasperated and quickly came to the rescue. The manager was fantastic and went above and beyond to make sure our stay was to our satisfaction from that point on. She totally won us over with her exceptional service and friendly personality. Given her amazing service and the features of the 5-star resort, we had an excellent vacation in the end. From the food and the drinks, a great stretch of beach, fun activities day and night, a Flowrider (a big reason for our visit), the waterpark at the sister resort and overall experience we would definitely recommend the Royalton Punta Cana and hope to visit again soon! TRIPADVISOR.COM USER 

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