SKYLOFTS at MGM Grand

3799 Las Vegas Boulevard S | Las Vegas, NV 89109-4319  [SEE MAP]Las Vegas, NV  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Celebrating Father’s Day SKYLOFT Style!

Jun 18th, 2019

From start to finish, nothing but fantastic! Prearrival conceiger are always on point, their attention to details is impeccable and they are always consistent, professional and truly make your stay memorable. The two bedroom skylofts are bright and breathtaking, beyond luxury at a great cost. The space is ridiculously large and was just perfect for my dad who had not been to Vegas in over 35 years! From staff, to cuisine, to shopping and to rest, the SKYLOFTS never disappoint and always leave you feeling grateful to have been in the presence of some pretty amazing people and a pretty amazing room. On behalf of my dad, his wife and myself, it was the memories of their kindness, feeling appreciated and valued that added to our our father’s day time together. For us, that is what we call our souvenir...a gift that we take with us, a memory and a moment that will never leave us. The essence of time may have been shorter than what we would have wanted, but this Father’s Day at the MGM Grand SKYLOFTS will always remember the gifts that they gave us...the gift of time, the gift of unconditional kindness in appreciation of one day that comes once a year. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Skylofts!

Jun 15th, 2019

Stayed in 2 bedroom skyloft. Had a limo transport me from airport to hotel. Had escort show me the hotel to check in. Had butler (on call) show me the room. They transported my luggage to the room. Room was beautiful, staff was friendly, butlers were suberb! Anytime of night they would assist with anything! Free water snd sodas always restocked whenever i called or next day. View of city was amazing. The best experience! Never stay anywhere other than skylofts! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

It really is the best!

Jun 12th, 2019

I'm actually not sure where to start here! I tend to be a fairly critical reviewer of places that refer to themselves as "luxury", having stayed almost everywhere on the Strip (Aria Sky Suites, Waldorf, Four Seasons, Encore Tower Rooms, Wynn Tower, etc...) I can say hands down that nothing comes close to comparing to the Skylofts experience and it really is true Luxury at its finest. The Room: Simply amazing. We had a very large 3,000 Sqft 2 bedroom suite with a great north strip view and a pool table downstairs (Suite 96). Literally everything looked brand new, and everything was so well maintained. Bathrooms were massive, beds were comfortable (And if they weren't you can choose from about 15 different pillows to enhance your sleep). For the 90% of TripAdvisor reviewers who seem to judge a place mostly by whether or not it has in room coffee capabilities, you'll be happy to know there was a great Jura machine in room available for all the coffee and espresso you wish (if you want something else just ask the butlers). If I were to find an area to criticise, the Crestron remotes were fickle (in my room it died and I literally couldn't shut the TV off one night), and oh yeah the pool table wasn't exactly level. Most minor criticisms you'll ever find! The Service: Actually the service was what made this experience. Not only is the room amazing, but the service makes so much difference here. From the pre-arrival experience (thanks, Lea!) to everyone working the desks at reception at any hour of the day everything you want is covered. Unlike nearly every other property in Vegas the one word they don't use here is "No". They make everything possible, and most importantly they follow through. The people here genuinely take an interest and it makes a massive difference. I was starting to really lose faith in Vegas service until my return stay here. I hope the corporate cost cutting greed at MGM stays away from this team as it truly is the last of great service in this town. Could Use Improvement: So the Skylofts are really that good. However the only downside to this entire stay is the fact that it's unfortunately located at the MGM Grand. The Grand is a massive property, but it's old and tired, and simply too busy. The casino is a big ash tray with poor ventilation, going anywhere is a hike. The fitness centre is nowhere near the size it needs to be for a property of this size. Additionally during 3 of our 4 nights of our stay a conference had booked out literally the entire pool area except for the lazy river (this was not announced to the guests). This created a massive inconvenience (and one the MGM team capitalised on by charging ridiculously high rates for the remaining Daybeds and cabanas during what should be a quiet mid-week time). It really tainted what would have been a perfect stay (and is the reason for only 4 stars and not 5). In order to truly separate itself the Skylofts really needs its own pool area (similar to SkySuites) and the property needs to enhance some of its core shared offerings. That being said, this is the best place to stay in Vegas and I wouldn't hesitate to stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Weekend of Gaga

Jun 5th, 2019

Booked a 2-bedroom suite at Skylofts to celebrate treating ourselves to Gaga's Enigma and Jazz + Piano shows in Vegas. Two words to describe the Skylofts: Views and Service. Before you arrive a concierge will set up your transfers to/from the airport. They will also help with dinner reservations. While at the lofts, you will have a butler to assist with a multitude of services. The Skylofts also have amazing steam showers! You have access to the exclusive dining in MGM's Mansion - which is more like being in a small village in Italy than Vegas. Can't wait to go back! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

If you can do it...

Jun 4th, 2019

Went to Skylofts at MGM Grand with a group of 10 with ages for 1 to 45. The pre arrival concierge(Lea) did a great job preparing for our arrival. She had tickets for shows and events ready for us upon arrival and arranged other transportation for us. Manager Gary Scott was great and greeted us when our lofts were ready and escorted us to our rooms. We stayed in two 2 bedroom Skylofts. We received a great welcome on arrival and the response time to service requests was impressive. The VIP lounge was sub par compared to Bellagio's Chairman's lounge or Aria's Sky Suites lounge (I assume it is due to it being a shared space with MGM VIP). We had breakfast at the Mansion every morning and it was great! Jen at the Mansion was terrific everyday (my 1 yr. old loved her and he doesn't like anyone). Had some issues with the loft while there and billing after departure but all were handled quickly and professionally. So, all and all I have to say Skylofts provided a great stay and we would return (Maybe in a couple of months). TRIPADVISOR.COM USER