Sagamore, Miami Beach

1671 Collins Ave | Miami Beach, FL 33139-3136  [SEE MAP]Miami Beach, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

ok

Sep 15th, 2019

the hotel is very nice. the staff is always helpful and polite. stairs up and down to the rooms is the sections near the pool is not exactly comfortable. the pool water was clean and warm. the beach service was perfect. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Disappointed in Hotel Stay/Service

Sep 11th, 2019

Recently, I booked a stay at the Sagamore Hotel (8/30 - 9/2) and came into town for a wedding. Unfortunately, when I checked in to the hotel the room was under horrible conditions. The room was filthy: the tub looked like it hadn't been cleaned in weeks. It was full of dirt and pubic hairs. The entire side of the tub was cracked. The lights in the bathroom were extremely dim. The closet door knob (glass) was cracked and broken. The furniture was extremely dated and looked worn. The stove top was boarded up with wood. Needless to say, the conditions were extremely terrible and unlivable. To make things worse, the hotel staff was not accommodating AT ALL. Never once did they offer me a room in the newer/renovated building. Of course, I chose not to stay at the hotel and I even had to pay a cancellation fee in the amount of a one-night stay. I was extremely disappointed in this treatment because I had heard great things about the Sagamore in the past. But because of the room conditions and the treatment, I would never recommend this hotel to anyone. If someone on the admin team is willing to work with me, and perhaps offer me my deposit back... that could help mitigate some of the challenges and extreme inconvenience I faced having to find a new hotel, last minute, Labor Day weekend, just so I could make it to my wedding in time. Otherwise, I look forward to leaving a horrendous Yelp review and never recommending this place again. Please contact me at Najee Ritter, noritter@gmail.com TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

I dream all year about arriving!!!

Sep 9th, 2019

The best at Miami Beach It was my 16th time at the hotel Love it and I feel at home Excelllent location Remodelling the bungalows was amazing an d besutifull! Great idea the bathroom downstairs But I think a microwave is stil necessary ! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

It's not the same. It's gone down.

Sep 5th, 2019

I used to love this hotel. I used to brag & boast on this hotel! I know it's not under the same ownership and that maybe the reason but, it's gone down - like all the way down, it's actually sad. Back in the days - the minute you walked into the Sagamore you felt good, clean, vibes... Now - a - days - not so much... The front desk looks dated and worn down. The Art Work - has no appeal because the furniture is a filthy distraction. The front of the hotel no longer looks inviting - just blah. The umbrella's and beach chairs are worn down and the beach area is gross! The beach area at the public beach down around 600 Collins Ave is far better and cleaner... The hallway has a nice scent, not sure what it was but, it was pleasant and it killed the smoke smell. The paint on the hotel room doors is chipping, the hotel room furniture is dated, doesn't match and has no appeal. The bathroom was OKAY, it was clean... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

We had a great time!

Aug 28th, 2019

I can NOT say enough positive things about Linford, one of the managers that works at the hotel. We had various issues regarding our booking confirmation, the room, and late checkout. Linford went ABOVE and beyond to make up for the events that happened, which weren't even in his control! Even down to the cards to the hotel door not working a few times, he comped us drinks for the wait. He is truly an exceptional employee and should be valued as such. We booked through a 3rd party and were slightly misled, but Linford made sure we were overly satisfied throughout our stay. I would come back and stay here just because of the way he provided world class service. He is an asset to your team!! A few pointers in general- the bungalows are the BEST option for your stay. Renovated and modern with a lovely balcony view. Secondly, I know Miami is heavily spanish based, but there is no reason why housekeeping IGNORES your DND sign MULTIPLE times as if she can't read English, then STILL manages to come in while your there and gone at different hours of the day- bad for business because if anything is misplaced, she's the first person I'm looking at. The art on the wall makes for beautiful IG photos (lol) as well as the pool leading directly out to the beach. We didn't need a car, we took an Uber to a few places and was still cheap. Overall, we had an amazing time! Gena TRIPADVISOR.COM USER 

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