Salt Lake Marriott Downtown at City Creek

75 South West Temple | Salt Lake City, UT 84101  [SEE MAP]Salt Lake City, UT  [SEE ADDRESS]
Credit

Courtesy of Salt Lake Marriott Downtown at City Creek

Find the Best Price

at the Salt Lake Marriott Downtown at City Creek

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Guest Reviews

TripAdvisor Traveler Rating 3

Look Elsewhere

Jan 26th, 2020

The best: the staff - everyone very warm and friendly. The worst: just about everything else. A disappointing place to end up at for even a few nights. Rooms are dark, furniture scratched and dinged, carpet is worn and a bit torn in several high traffic spots and water pressure and hot water are in short supply. This place was probably at the top of the hill in the 80s. It’s beyond time for a facelift. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Excellent service, mediocre facility

Jan 21st, 2020

I hate to write a negative review about a place with such friendly and helpful people. Everyone was wonderful. The criticisms of this review are not directed at them, but to Marriott management. The Marriott family intended this hotel to be a gift to the community. The employees uphold that legacy, but the company simply has to invest. The heating and air conditioning system is just terrible. There is no real individual room control. The building switches as a whole to heating or cooling, so my 85 degree room would only blow hot air when I tried to turn down the temp. The engineer did all he could to help — great guy, and he even brought a fan for me. But he’s in a tough spot with this facility. The bathrooms are motel quality, with a barely operable shower. Carpets are worn, beds are OK at best, and the elevators are creaky. The lobby is nice, and I thought every single employee was wonderful. This staff deserves a better hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful stay

Jan 20th, 2020

This is a great hotel near the temple. It has large comfortable, clean, quiet rooms, and a delicious and substantial breakfast buffet, plus an excellent friendly staff. We were there to ski and we were very happy with this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Horrible Business Practices

Jan 14th, 2020

Stay far far away. We booked a room for a conference that was coming up in April for business. Unfortunately life changed and we had to cancel. We called in and canceled giving them a 4 month notice. We often travel for business and sometimes our plans change. This has never been an issue in the past. We were told that they do not refund deposits ($200) and this was a policy. I spoke with the manager and she confirmed this. This is absolutely absurd!! I can understand if we gave a short notice but we didn't, it was a 4 month notice. Horrible business practice and lesson learned. We will stay far far away. Shame on them. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Marriott You could do better

Jan 10th, 2020

I was here for a conference. This Marriott property needs an overhaul. The rooms are old, falling apart, have old hair dryers that barely work, and the shower was a hot mess.... the shower knobs nearly fell out of the wall and the hot/cold knobs on the sink had broken metal which poses a safety issue. In 3 days, the room was never serviced. The conference accommodations were good! TRIPADVISOR.COM USER 

If you make a purchase from our site, we may earn a commission. This does not affect the quality or independence of our editorial content.