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at the Sam's Town Hotel & Casino
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Room was spacious and clean, Covid19 santized
Dec 10th, 2020
We were unsure of traveling during the virus times but we had some casino comps that were going to expire so we decided to stay the night. The room was clean and the hotel had a sheet of paper with the type of cleaning they perform, see photo. We noticed that the TV screen was streaky which actually was okay with me since it showed that they had cleaned it. We still brought our own disinfecting supplies, but the bed was fresh and comfortable. Towels were plentiful. The even number rooms face the river while the odd number face the city, pool and a partial view of the river. We did eat at Smokey Joes restaurant but you need to check their hours since it is not open as much as it used to be. We had a wonderful waitress, Kiki. She was very polite, checked on us often for drink refills and to verify if we needed anything. She made a huge difference. The Java Deli was open for breakfast and lunch items and the salads were tasty, plus sandwiches were good. The casino was mixed. Many of the slots had plexiglass in between them, some slots were totally turned off and others had chairs missing. So I felt good when I selected my slot areas. What was sad, the security team didn't make an effort to remind people to put on their masks. People would take off while drinking and playing a slot and forget to put on. Security and waitresses should have done better to remind slot players. TRIPADVISOR.COM USER
Surprise visit to see my kids !
Oct 27th, 2020
I have stayed at Sam's many times when going to Shreveport. The hotel is immaculate. The casino stinks, but they all do because of smoking. There are several restaurants and the last time I was there they had live music near the entrance to the casino. TRIPADVISOR.COM USER
Awesome time...left some (a bunch) of money there
Oct 23rd, 2020
As residents of Oklahoma, my son and I are well acquainted with casinos in general. We booked a room there because we planned to consume some "spirits" while we were there. We both played roulette and had a blast interfacing with the staff. Our luck wasn't good...no surprise there. But, that wasn't the casino's fault. It is, after all, a game of chance. I took a stab at some Black Jack...no success there either...but had a blast. And yes, we did get pickled. "Small" drinks were complementary as were "shots" of the cheaper liquor. So, we wanted to get a buzz and have fun...we did just that. This place doesn't charge an ante...unlike the Indian casinos that we have frequented in Oklahoma. So, this was a welcome change for us. TRIPADVISOR.COM USER
Very enjoyable stay
Oct 21st, 2020
We just spent 3 nights at Sam's Town. The staff was very courteous, professional and attentive. We enjoyed the clean gaming area. We also won which was a plus. The restrooms were very clean as well. We used the gym, again very clean. We even enjoyed the large hot tub. The room was absolutely clean and the housekeeping staff again very courteous. Every single staff and patron we saw had masks on. Not much choice in terms of food but we found the Blind Tiger within walking distance. TRIPADVISOR.COM USER
Oct 15th, 2020
My girlfriend and I stayed last night. There was blood stains all over our sheets. I found long black hairs all over the bed (my girlfriends a redhead). I know that I should have noticed they don’t even serve a complementary breakfast, but that was the icing on the cake for me. It took 30 minutes to get a drink in the casino. I don’t want to get started on the ridiculousness of their Covid-19 rules. I would rather pay a hobo $50 to share a sleeping bag then stay at this joke again. TRIPADVISOR.COM USER
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