Sandals Barbados

Dover | St. Lawrence Gap, Christ Church  [SEE MAP]St. Lawrence Gap, Christ Church  [SEE ADDRESS]
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Courtesy of Sandals Barbados

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at the Sandals Barbados

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Guest Reviews

TripAdvisor Traveler Rating 5

Is Sandals Barbados Butler with it? - HECK YES IT IS

Aug 21st, 2019

So this is a quick mid week review of our butler experience at Sandals Barbados....we are currently here and on day 3 of our trip. Normally I don’t write reviews, but we have been so taken aback by the services of our butlers that I just had to say something. First of all, we booked the butler service for our trip because of the fact that is was one of the only room levels left on a last minute reservation. My wife and I would have never booked a butler level room, as we always thought that we were, not that type of “person”. We can also say that not only will we be booking another Sandals Resort in the future, but we will most definitely be booking a butler level room again. As a matter of fact it will be the ONLY way we book again. Our butler team, and we have been blessed with 4 of, of Sasha, Petrona, Sharlene, and their newest team member of Roderick, have absolutely blown us away with their level of service. Not only have they been able to “predict” what we might want or need, but they have been able to predict what we might want or need even before we did !!! Coming into this trip, I kept reading on trip advisor if the butler service would be “worth it”. Do yourself three favors. First book Sandals Barbados with butler level room. Second, do everything in your power to request Butler Team 2 of Petrona, Sasha, and Sharlene and hopefully Roderick will still be working with them (unless he has his own team, which I am sure he will), And three, enjoy One of the best trips you will experience in your lifetime. Thank you Sharlene, Sasha, and Petrona and Roderick. You have made the first three days amazing and I look forward to the next three. More to come....but back to our vacation for now TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

50th Birthday & a Double Re-Tie the Knot

Aug 20th, 2019

Enjoyed 9 amazing days here with our very close friends to celebrate my 50th birthday and Re-Tie the Knot with the both of them as well, it was really awesome, the food was really good, especially for an all inclusive, our wedding coordinators Symone and Keesha made sure all 4 of us had exactly the day we thought it would it be and then some. We opted for the Butler Honeymoon Suite, I cant say enough about our butlers (more like family now) Aritha, Shanna-Kay and Akio!!!!! The trip wouldnt have been as memorable or grand without them, I love all three and cried when we they were all there to say goodbye to us. They were there to celebrate my birthday and our ceremony, they took care of every single detail and really became friends, psychologists (LOL) and good company to laugh and learn from. The pools were never really crowded and there were so many, the property is well kept, the beach was gorgeous, the water was so blue, the sand was like walking in flour it was so white and soft, we loved our room that was cleaned everyday, bath's were drawn on severaly occasions with flower petals and bubbles, I can go on and on so Ill just say this. We have been to several AI that we thoroughly enjoyed, this will be THE ONE to top. We all had a blast, take the snorkelying tours and the Jolly Rodger excursions, worth every penny especially if you get the crew we had on the catemeran, the turtles really are majestic and I got to hold and cuddle a monkey. Loved our trip!!! It was one for the books. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Sandals did it again

Aug 20th, 2019

My family and I recently stayed at Sandals Barbados. We had the most wonderful time mainly due to our Butlers- Aritha, ShaunaKay and Akio. This dynamic trio made our trip everything. They handled everything from breakfast\lunch\dinner reservations to refereeing disputes between my brother and I.lol By the end of the trip we considered them members of the family. This team went above and beyond to meet everyone of our needs. I would suggest if you plan on visiting Sandals Barbados and levering their Butler services I would definitely recommend our team! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

BEST SERVICE

Aug 19th, 2019

This is our third Sandals and were not disappointed. You have to use the butler service. Joshua, Shanice, and Shakira were above amazing and catered to our every need. We will defiantly be back. Everyday they either had bubble baths set up, reserved two chairs at our favorite pool (infinity pool), had drinks ready, made special drinks to cater to our taste. Nothing we asked was denied. I have to say they have been the best butlers we have ever had at all of our stays. The food was great (my favorite Bombay-Butter Chicken). Everywhere you went the staff was friendly and willing to service. Prof. Trevor Marshal was our tour guide on the Historical Excursion and he was beyond knowledgeable of the history of Barbados, I learned so much and love the culture. The entertainments was great and the Showtime staff were great and beyond friendly as well. Housekeeping did their thing...they even folded my husbands clothes that he left on the floor........Overall, Josh, Shakira, and Shanice made our 26th anniversary amazing with cakes and champagne....we must have them again when we come back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not 5 star

Aug 18th, 2019

Going into the trip I was super hopeful and excited for the advertised '5 star experience'. Unfortunately, this hotel is far from 5 stars. For the price, they really need to make big changes. Biggest issues below: - Unfriendly staff- It's not fair to put all staff in this bucket as some truly have a great attitude but unfortunately, over half of the staff we dealt with were rude, lazy, unfriendly and seemed like they didn't want to be there. I would often be scared to ask for a drink as the bartender would give me a death stare. One day we went bowling and were given socks, the next day the lady told us off for not bringing socks and sent us to our room to get some.. when we came back I questioned why yesterday we were given them and she told me that she didn't want to go to the back to get them. I went to book a treatment at the spa and the lady actually seemed annoyed when I asked her a question about what time I could book it in. Went to the gift store and when I went to pay I got asked the room number.. the three ladies on the checkout had a full blown conversation in front of me which I usually wouldn't mind but they had to re-do my checkout three times as they kept getting distracted and got my room number wrong. They just burst out laughing for making the same mistake so many times. Unfortunately,the staff here are not trained to offer 5 star service. They are super lazy. - Food is average. Breakfast and lunch are terrible. The best restaurants are only open for dinner. We would have preferred to not have all inclusive and paid for good food at every meals which would have been the same cost but better quality. - Inconsistent service- One day the housekeeper left no towles, next day there was food tossed in our sink, another day they broke my makeup.. it was a different surprise every day. One night you would have great service and another night they would forget to bring you your drink. On a positive note, some of the dinner restaurants have great food, the level 6 terrace is lovely and the drinks were great. If you can get a super cheap deal, consider it but don't pay thousands of dollars to come here- it's not worth it at all! TRIPADVISOR.COM USER 

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