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at the Sandals Emerald Bay
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Mar 7th, 2021
Our stay was nothing short of fabulous! The Sandals Emerald Bay resort is beautiful, well maintained and very clean. The food was excellent, the excursions offered were great, the amenities were awesome and the service was top notch. Would highly recommend this Sandals resort. TRIPADVISOR.COM USER
Best trip to Emerald Bay ever
Mar 7th, 2021
We vacation at Emerald Bay every year and this trip was the best yet. This is a small resort with lavish gardens and possibly the nicest beach you could imagine, a great place to kick back, unplug and truly relax. Exuma is a small family island that gives you the chance to leave the corporate world behind and have some fun in the sun. The resort just reopened and every member of their staff went out of their way to make sure we had the best experience possible. The quality of the food, speed of service and attention to details has improved greatly. The wait staff, bar tenders, golf shop and butlers all went out of their way to make sure we had a great time. You were alway given a big smile and warm hello from the maintenance, housekeeping and gardeners. Everyone really seemed to appreciate our business and they were truly happy to be back working. Obviously there are Covid procedures in place, with policies and a heavy focus on sanitation. They did an excellent job of balancing safety without ruining our vacation and we never felt unsafe or at risk. The golf course is well maintained and the back nine is absolutely stunning with great ocean views, make sure you play at least once during your stay. Now for the negatives. Sandals advertises 5 Star Luxury, and this is subjective at best, very nice but not 5 star. The rooms are original to the resort and are tired, dated, desperately in need of an update. My wife enjoys drinking champagne and the brand they switched too is cheap and disappointing. Sandals is also way out of touch with their prices, the cost of doing business goes up and increases are expected but there is a limit. We booked our return trip and were shocked the price went up over $1000 for the exact same room. In conclusion, we feel this is a great resort with a fantastic beach and an extraordinary staff looking to make sure your vacation is the best it can be. We are looking forward to our next visit but are sad that it maybe our last because of these insane price increases. There are just too many other vacation options out there. TRIPADVISOR.COM USER
So glad they are open again
Mar 6th, 2021
We were lucky to be able to arrive on the opening day and had a very warm welcome with the staff lining the drive and cheering. The staff were all warm and welcoming during our week and are very happy to have guests again. This was our 5th stay at Emerald Bay and although things were a little different due to COVID it was still a great relaxing week. The view of the bay was beautiful as always. We had a good weather week with no rain, warm temperatures. The only thing that put a bit of a damper was high winds half the time which limited ocean activities. The pool was still a lot of fun with activities and music. There were no issues with lounge chairs. they were well spaced and always available due to lower occupancy numbers. Restaurants had different schedules but food was great as always. My husband had a great time diving with the dive crew so a big shout out to them. While he was away I had a blast in the pool with Freeman during aqua fitness class. I finally made it this year to see Heston during the piano sing along at night, what a blast. Also shout out to the bartender Will who took care of all of us. We were in a butler room again and Treco, Marcelino, and Ailyn took awesome care of my husband and myself. I woke up to breakfast on our patio every morning, able to order lunch delivered to the beach, took care of all our dinner reservations along with late night sweet treats. We are looking forward to next year. TRIPADVISOR.COM USER
Prettiest water in the Caribbean!
Mar 4th, 2021
The island of Exuma is low key and has a small population. The Sandals there is very nice. The service, food and drinks were excellent and the waters around the island are simply amazing. There is a very pretty and challenging golf course on the property TRIPADVISOR.COM USER
Missing the Fish 'n Foil & Swimming with the Pigs!
Feb 24th, 2021
We visited Sandals Emerald Bay in July of 2020. There were a lot of procedures to follow around COVID. However, Sandals was great in accommodating any necessary changes and moving our reservation as needed due to the resort being closed for a time. I have no complaints in regards to their service and found the Sandals Facebook Groups extremely helpful in navigating the COVID travel requirements. We put our masks on when leaving the house and didn't remove them until we were in our sealed room at the resort. We found it easy to stay socially distant at the resort and to have meals outside. If you are OK with doing the same things you do at home (or in your home town) to stay safe, then you can do the same at Sandals while enjoying all they and each location has to offer. Our room was beautifully appointed, clean and comfortable. The views from our balcony were breathtaking and it was so nice to relax there. When we were too tired to stay up for the outdoor entertainment we could enjoy the music and such from our balcony instead. The beach at this location cannot be beat! I've never seen water in so many beautiful colors and the temp was warm yet still refreshing in July. My favorite day was doing the swimming with the pigs through Island Routes. We had a great time with feeding both the pigs and the iguanas plus we really enjoyed all the other stops the boat made along the way. I would do it again in a heartbeat - it was well worth it! Last but not at all least, was the Emerald Bay staff. We can't say enough about their efforts and all the extras they do to make sure you have an enjoyable stay. A special thanks to Chef Wesley at the Jerk Shack. His Fish n' Foil cannot be missed! Sandals should send him to each and every resort to train all on how to make it "his way". We've been fortunate to visit several others and none even come close to compare. His dedication and love for what he does shows on every plate. Thank you Sandals for being so accommodating, going above and beyond during these challenging times and making this trip another one to remember! TRIPADVISOR.COM USER
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