Sandals Halcyon Beach

Choc Bay | Castries City GM910  [SEE MAP]Castries City  [SEE ADDRESS]

Courtesy of Sandals Halcyon Beach

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at the Sandals Halcyon Beach

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Guest Reviews

TripAdvisor Traveler Rating 5

Why we will go back one day

Apr 4th, 2020

It is a great shame that such a lovely place is no longer open to visitors. I would have loved to have written the kind of review that a great hotel in a great location deserves. However I am going to tell you why I will be going back someday. When everything went wrong and the hotel had to close and the staff knew that they would be living on only 40% of their wages, nothing changed outwardly. Everyone went on as though nothing had changed. The staff of the hotel was superb, going out of their way to be kind and thoughtful, never rude or showing the anxiety I am sure they all felt. The management kept us well informed and did their best to see that we had a great stay right up until the last minute when they waved us off and the gates literally closed behind us. I am not sure what service was like in other hotels but I now know why Sandals has such a good reputation and I can’t think of a better place to be in good times or bad. Finally can I say a special thank you to Berthalina (“Charlie”) who went out of her way to make our holiday a great occasion. We both wish you and all the staff all the luck you deserve and hope that we will meet up again in the none too distant future. Until then you will always be in our thoughts and prayers. God bless you all. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

40th Wedding Anniversary

Mar 30th, 2020

We stayed at the Halcyon Beach to celebrate our 40th Wedding Anniversary. The gardens are beautiful and we enjoyed the quiet pool although there is music and entertainment at the other pool. Every day we were able to swim in the crystal lagoon and it was not too busy and wonderful. Food in the restaurants was good and often we sat at the Beach Bistro by the sea for lunch. Plus, we tried Kelly’s, Bayside and Marios (Italian). Other nights, we used the shuttle service to La Toc (Italian restaurant does not require bookings and the food was very good) and the Grande and this worked well. The first shuttle of the day to the Grande at 12.15 was busy but staff sorted this and in the end taxis were used. Staff at the Halcyon Beach were friendly and our service was excellent – the same could not be said for the service at the Grande. The island is beautiful and we did the rain forest trail with Sandals (Pam was an excellent guide). Our one negative was our romantic dinner for two. The actual dinner and service were excellent. The disappointment was that Sandals did not inform us at any time that the meal had been prepaid by our sons as a gift! In fact, we thought it was provided free. This resort is not for anyone wanting nightlife although you can go to La Toc or the Grande and they have lively piano bars and evening entertainment. I can understand why people return for a relaxing holiday. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Honeymoon in St. Lucia

Mar 23rd, 2020

A beautiful location and a wonderful break from reality during the week that all the coronavirus cancellations occurred back in the U.S. It was a romantic setting for our honeymoon and it lived up to expectations. The island is beautiful and the people are warm and welcoming. Just two negatives: 1) Our romantic dinner for two on the beach was ruined when my wife's steak was way under-cooked and it took a half hour for her to get another (by that point she didn't want it). We got an apology and some free desserts (which we could have gotten anyway), but that was it. 2) They ask you to have your bags outside your room a half hour before checkout, which we did, but they were never picked up and I had to grab them myself before our shuttle. First world problems for sure, but for a place that stresses service, it was disappointing. A few more breakfast/lunch options other than buffets would be nice, but all in the all, the food and drinks were very good. We'll definitely return to a Sandals, probably trying a new island next time. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Very small, retreat-like and serene

Mar 21st, 2020

Small but quaint. Secluded, very quiet, very private. Pretty grounds, older decor. Nice calm beach but small. Not much going on but relaxing. 20 minutes on shuttle from La Toc. 2 hour shuttle intervals. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Older Community

Mar 21st, 2020

Do not come here if you are looking for night life. After 7pm the majority of people are back in their rooms. A lot of older Perot stay here. If you are a younger couple like us, I do not recommend staying here. You are better off at La Toc or The Grande. The service was poor and the staff acted inconvenienced by their clients. We did not feel welcomed or pampered. The food was not very good. We did enjoy hibachi and Kelly’s which is on the beach. You do need to make reservations for these restaurants. The grounds are pretty and well kept. We spoke with the manager and she was defensive as to why the service was so poor. Not a good impression of customer service. TRIPADVISOR.COM USER 

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