Sandals Halcyon Beach

Choc Bay | Castries City GM910  [SEE MAP]Castries City  [SEE ADDRESS]
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Courtesy of Sandals Halcyon Beach

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at the Sandals Halcyon Beach

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Guest Reviews

TripAdvisor Traveler Rating 4

Fantastic holiday

Jul 17th, 2019

We visited as a family group of 8 to celebrate retirement and had an amazing week. The food was great throughout and we particularly enjoyed our visits to Marios, Kellys and the Japanese. The water sports facilities were used every day by various members of the group and it was very much appreciated that this was included as part of the all inclusive. Throughout the stay all resort staff went out of their way to be friendly and helpful but I must make special mention of three in particular who went over and beyond. Agnes from the Paradise Pool Bar was close to being the first and last person we saw on arrival and departure and her cocktails were amazing. Philip from Marios was amazing in all respects and finally Chester,the tennis coach, who taught us the rudiments of pickle tennis and subsequently left us with his own personal pickle tennis equipment on our last day when he was off so we could play. Thank you to each and to all the other staff, far too many to mention individually. Four days into our week, the bathroom developed plumbing problems and despite attempts to repair there was still a small leak when we left. Were it not for this I would have rated our stay as 5 star TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good Honeymoon, few complaints

Jul 16th, 2019

Very quiet on the resort which was great for a honeymoon, but I think if it were a regular vacation I would have thought it were too quiet. Our toilet consistently didn’t flush which was frustrating. However, one of the ladies in the club office tried to make up for it and was nice. Still extremely frustrating. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

How much can Sandals squeeze from you?

Jul 15th, 2019

The level of service is directly proportional to the amount of more money the resort thinks it can squeeze from you pocket, eventually reaching 0 as you check out. The resort is soo KPI driven that we have staff essentially soliciting us to leave them a good review with the front desk. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing holiday

Jul 14th, 2019

Just returned from Halcyon Sandals and we have had a fab time- albeit quite a few bites which we didn’t get at Sandals Antigua as they used to Fog every day with pesticides. I really expected Halcyon to treat mosquitoes eat the same. I have to say that the journey from the airport was not the best. The all seater taxi had seen better days- a broken windscreen, very battered, not much room considering the length of drive from airport to the hotel - an hour and a half. It struggled on the hills and there were many going over the mountains to the other side of the island. Hair pin bends galore and the driver overtook many lorries without being able to see a clear road ahead, I felt quite sick on arrival to the hotel. We were greeted very pleasantly and when asked how our journey was when I told them, they did say that they use different drivers for return journeys so hopefully travel should be better. I have to say that the staff are very friendly and welcome you to the hotel. It was good to see he manager Christopher every day and he actually took the time to speak with you. On the day of our departure he was in the reception area and came and shook our hands and said he hoped to see us again back at the Halcyon. FOOD We ate at all the restaurants during our stay and I have to say that they were all very good. Kellys over the sea was our favourite restaurant.the steaks were superb The new swimming pool was fantastic albeit we used the older pool where the animation team were as there was more going on STAFF All of the staff were friendly and attentive. Nothing was too much trouble. Special mentions to Samuel the animation team member who worked very hard to get people to join in the quizzes and water games. He had a fab sense of humour and was so funny all day and through to the evenings. MARTHA in the main restaurant for breakfast, lunch or evening meal was fab and greeted us daily knowing our names. Nothing was too much trouble. MIRANDA again in the main restaurant and Kelly’s the one evening was very informative on the food and again funny with a great sense of humour. Nothing was too much trouble. ADO/ Adonesia the manager of the main bar on the evening was amazing and very friendly, he remembered our drinks and as soon as another one was finished there was another one ready for us. TEVIN the young lad on his 10 week training course was a very friendly young lad. Very confident and obliging. Couldn’t do enough for you. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

I CANT WAIT TO COME BACK!!!

Jul 13th, 2019

I’d like to start off by saying this was by far my best vacation ever! It was my honeymoon but still nothing short on their part, but exceeded every expectation by far!!! . I could seriously name almost everyone that works there because of how personable everyone is!!!! I would like to start off by saying thank you to Shara, Agnes, Jonathan, Simeon, Jamal, Tevin and Waynelle in the bar!! If They saw me walking up to the bar for a drink or saw my glass was almost empty they made sure I was taking care of IMMEDIATELY, knowing the exact drink I wanted EVERYTIME. Seriously this was amazing in itself. Shoutout to the chef in Mario’s Casimir for the best Italian food, and who comes and greets you at the table to make sure everything is tasting good “ravioli” is the bomb!!. Shoutout to Ricky for always making me smile and laugh! AND Good luck to anyone who can beat him at ping pong! If you get a massage, make sure to ask for Cyrilla and Temauka. They are the best!!!! Now for Samuel!! Everything you did made the trip that much more fun!!!! Keep up the amazing work Samuel!!! You truly are a star!! Lastly Herdasha and Sherlone sent us off with such a beautiful song!! Thank you!!! James and Melanie Elliott TRIPADVISOR.COM USER 

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