Sandos Cancun Luxury Resort

Boulevard Kukulcan Km 14 Manzana 53 Lote 37 1 Hotel Zone | Cancun 77500  [SEE MAP]Cancun  [SEE ADDRESS]

Courtesy of Sandos Cancun Luxury Resort

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Three infinity pools and beach access
Not all rooms have balconies
Sandos Cancun Luxury Resort's culinary offerings stand out among Cancun's versatile dining options. Guests heartily approve of this all-inclusive resort's five restaurants, pointing to Gaijin as especially memorable for its inventive sushi creations. After you eat, hit the hotel's white sand beach or its three oceanfront infinity pools. But take note: Previous guests said that after 2 p.m., the pool area is cast into shadow by the neighboring Secrets The Vine Cancun. While guests say that there is some entertainment offered on the pool deck, they add that Sandos is not the place for glitzy evening productions or loud nightlife. However, seekers of a quieter stay will enjoy these guest rooms and suites, which feature marble bathrooms, coffee makers, minibars, Wi-Fi access, 32-inch flat-screen TVs and 24-hour room service. What's more, during your stay, you can take advantage of the 15,000-square-foot Spa del Mar, which offers soothing treatments such as hot stone massages and mineral spa therapy body wraps. And should you crave more activity, enjoy windsurfing, kayaking or a deep sea fishing expedition (for an additional fee).
Hotel Class
Property Type
All-inclusive resort, 214 rooms
Primary View
Traditional, Modern



  • 4.0Hotel Class
  • GOODCritic Rating

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Critic Reviews


Sandos Cancun presents itself as an adult-oriented property, though guests have noted there are plenty of children at the hotel.



Only the deluxe rooms have balconies, but every room has a view of the ocean or lagoon.

Travel + Leisure


The restaurants at Sandos Cancun are known for serving some of the city's best contemporary cuisine, including an impressive breakfast buffet.



Guest's are greeted with a glass of champagne, cold towel to refresh, and a single red rose is presented to the ladies.

AAA/CAA Four Diamond Awards 2019



Public spaces have taken on a pleasing mix of Art Deco and Maya motifs, while the spacious guest rooms have a crisp, modern look in nearly monochromatic shades of ivory and white.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 6476 have reviewed the Sandos Cancun Luxury Resort, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 6476 reviews 4.5 (based on 6476 reviews)

Guest Rooms

The guest rooms and suites at the Sandos Cancun Luxury Resort are bright and airy with ample natural light and white furnishings. All rooms include coffee makers, flat-screen TVs, safe deposit boxes, marble bathrooms and views of either the ocean or a mangrove-lined lagoon. Suites offer separate sitting and dining areas, kitchenettes and private patios or balconies with ocean views.
  • Complimentary Wi-Fi, minibar items and 24-hour room service part of the all-inclusive rates

Standard room size450 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The Sandos Cancun Luxury Resort is a sleek property geared towards adult enjoyment and an upscale “Total Gourmet” all-inclusive experience. Located on a hill above the touristy Hotel Zone, the Sandos Cancun Luxury Resort offers a quiet respite away from the hustle and bustle of the city while still offering easy access to its premier shopping and dining areas.
  • Located about 11 miles northeast of Cancun International Airport
  • On-site car rental agency
  • Off-site excursions can be arranged through the concierge
  • 24-hour valet parking (free)
  • 24-hour self-parking (free)
  • Airport shuttle
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


There are several bars and restaurants on-site at the Sandos Cancun Luxury Resort. All-day dining is provided in Zango, which serves a breakfast buffet and a la carte lunch and dinner items. Four other restaurants are available to choose from for dinner, from a romantic dining experience in Seasons restaurant to a fun, social experience in Gaijin restaurant. St. Trop is located on the beach and offers a more casual atmosphere for dinner as well as snacks and drinks poolside during the day.
  • All meals and most beverages are included in reservation packages; premium wines are available at an additional cost
  • Poolside bar and grill

Number of restaurants5

Cuisine TypesBuffet, Asian, American, Mexican, Latin American, Spanish

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The resort has three tiered infinity pools that appear to cascade into the ocean. Two of the three are heated, and there is also a whirlpool available. Chaise lounges, towels, umbrellas and cabanas are provided at the pool. The resort's on-site beach is said to be one of Cancun’s finest stretches of sand.
  • Poolside cabanas reserved for guests staying in suites
  • The St. Trop beachfront restaurant serves snacks and cocktails at the pool throughout the day
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The Spa del Mar is a 15,000-square-foot European-style spa that features 12 treatment rooms, a steam room, men’s and women’s hydrotherapy areas, plunge pools, locker rooms, a beauty salon and a gift boutique.
  • Nighttime services are offered
  • Salon services include manicures, pedicures, waxing, hair styling and makeup services
  • Spa treatments not part of all-inclusive rates

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


Although the Sandos Cancun Luxury Resort is self-described as an “adult-oriented” resort, families with children are welcome; however, there are few kid-friendly amenities, services or activities.
    • Kids Club
    • Free Kids Club
    • Fee for Kids Club
    • Cribs
    • High Chairs


    The resort has a fully equipped, 7,000-square-foot fitness center that has cardio machines with individual TVs, free weights, exercise balls and locker rooms. The gym offers complimentary yoga and spinning classes as well as personal training that's available for an additional fee. For outdoor recreation, the resort is home to two tennis courts and a volleyball court.
    • AquaWorld water sports center located nearby offers a variety of water sports, including complimentary kayaks, pedal boats and windsurfing.
    • Complimentary weekly activities include dance classes, cooking demonstrations and mini-massages
    • AquaWorld reservations can be made at the pool concierge desk
    • Weight equipment
    • Cardio equipment
    • Yoga mats
    • Free fitness classes
    • Premium fitness classes (with fee)


    The Sandos Cancun Luxury Resort can accommodate up to 500 guests for conferences, galas, board meetings and more. The Martinière Ballroom includes a private outdoor terrace and is best for hosting large groups and receptions. It can also be divided into nine sections for smaller meetings. For smaller, more casual gatherings, the ballroom foyer, garden gazebo, pool deck or any of the restaurant areas are better.
    • Rooms equipped with audiovisual technology
    • Professional on-site meeting planners available
    • On-site business center and currency exchange

    Number of meeting rooms9

    • Business center
    • Meeting rooms
    • Meeting and event planners available


    Ceremony venues include the Martinière Ballroom with a rooftop terrace, an oceanfront gazebo or, of course, any designated spot on the resort’s private beach. Professional wedding planners are on-site to help coordinate details of the wedding decor, catering and guest activities.
    • All packages include a complimentary suite for the couple on the night of the event with romantic amenities like rose petals and champagne
    • Spa discounts for the couple and their guests are offered upon availability
    • Martinière Ballroom can accommodate up to 500 guests for a reception and up to 350 guests for a banquet

    Maximum wedding guest capacity500

    • Hotel hosts weddings
    • Outdoor space for weddings
    • Wedding planners available

    Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

    Find the Best Price

    at the Sandos Cancun Luxury Resort

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