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at the Sandos Finisterra Los Cabos
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All inclusive but poor service and out of lots of menu options
Nov 25th, 2020
We came for 2 family birthdays. The pools were nice and the rooms were clean. The staff all wore a face covering. Guests wear masks in the elevator, the lobby and the buffets. Sadly the dinner service all 3 nights was bad. The Italian restaurant was out of many options, the Agave way over cooked the lobster until it was inedible (fortunately they removed it from our bill), and Don Diego’s made our family wait for a waiter for over 20 minutes (they were seated and had water but nothing else). The pool side service was very slow and or you got no service until we paid the waiter (vs. tipping the waiter). Again they were out of stock for some lunch items. The last morning we got up early to watch them release the turtles that hatched (they said 6:00am) but then when we were all waiting in the beach at 5:45 the said oh the new guy released them this morning at 5:00 (disappointed we went back to bed for a couple hours). The shows at night were great and we felt very safe. All in all a great trip to celebrate birthdays. TRIPADVISOR.COM USER
Long weekend in Cabo
Nov 25th, 2020
Excellent service from the minute we arrived. The front desk team was excellent. Bellman was excellent. We had dinner at the Tortuga Restaurant on the property looking over the ocean. Service and food were absolutely wonderful. TRIPADVISOR.COM USER
Nov 24th, 2020
We four girlfriends, had an Excellent time! Andres Berber at Tortoga was very friendly and an accommodating server. Vilmano at Don Diego was excellent too. Both gentlemen remembered our orders. We are looking forward and can’t wait to come next year. TRIPADVISOR.COM USER
Beautiful and relaxing
Nov 23rd, 2020
We spent 4 nights at Sandos. The room was great and they even did something nice for my wife's birthday. The staff was great and the Wednesday night White Party was amazing with a great fire performers act. The only bad thing I would have to say is that we had a number of meals that really didn't thrill, including some appetizers that didn't taste good at all. Even so, I think we would still go back. TRIPADVISOR.COM USER
Nov 23rd, 2020
Mario was an awesome waiter. He always had a smile and remembered that I was gluten free. The food was awesome as well with quick service. We came back for a second dinner and ordered some of our favorites as we enjoyed his service so much. TRIPADVISOR.COM USER
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