Sea Crest Beach Hotel

350 Quaker Road | North Falmouth, MA 02556-2943  [SEE MAP]North Falmouth, MA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 2

Stay elsewhere.

Sep 23rd, 2020

I did a lot of online research before I decided to book the Seacrest. I thought it would be a convenient location for a trip over to Martha's Vineyard and to bike the Shining Sea bike trail,etc. The day of our trip we received notification that check out has been moved back one hour until 5:00. Okay, no big deal. The clerk at reception was very pleasant. We stayed in room 416. When I booked the room I was that I would get the explore and stay package. I was also told that there would be a microwave provided in the room as well as a refrigerator. There was no microwave provided. I was planning to prepare some breakfast in the room so as to save cost and avoid any morning crowds at breakfast. Well that wasn't an issue since the restaurants were not open. The only food on the premises was from a little snack bar by the pool area. Where a breaffast sandwich was $9 I fully understand the need to be flexible during COVID, but the lack of amenities was not disclosed. It's very deceptive and misleading. Entering building 4, my first impression was not a good one. The cement stairs looked dirty and off putting. Our room had a crack and chipped paint on one of the walls. The faucet leaked and ran down the wall causing puddles on the bathroom floor. Yes, we found out by slipping on the wet floor. The toliet paper holder did not have a spring in it so it was not staying put. The issues with the leak was addressed, but when your paying close to between $300 and $400 a night you expect a higher standard. I expressed my disappointment to Kathy at front desk who said the manager would be in touch. Jonathan called and spoke to me.I appreciate the response, he said he would offer us a discount on our next stay. Maybe under normal circumstances Sea Crest would be okay, but definitely not worth the money. Stay elsewhere. PS. The geen carpet is hidious. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Very Disappointed.

Sep 16th, 2020

What a disappointment to say the least! Not worth the money at all. First, everything was closed which I'm sure was conveniently not mentioned when I booked the reservation. Also, trying to get ahold of the front desk was impossible if you needed towels or toilet paper as there was no housekeeping services during our entire stay. The room was awful, the toilet ran all night, the shower drain was extremely slow so you had to take a quick shower otherwise the tub would overflow. Then crawled into bed to find dried blood on the comforter. Absolutely one of the worst places we've ever stayed. Such a waste of money and vacation time! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Disappointing. Very little attention to detail.

Sep 14th, 2020

Was hoping for the full package: A beautiful beach and a beautiful, clean room. I got one of the two. The issues weren't egregious, but enough to leave us disappointed. ~wifi issues with no resolve, couldn't get anyone on the phone to help ~there is no elevator to the 2nd floor (this would have been great to know beforehand as I was traveling with an elderly parent and a lot of stuff) -the doors to the hotel were not secure, anyone could walk in. -there's an ice machine! But it doesn't dispense any ice. Maybe that explains why there was no ice bucket in the room. -the mini fridge wasn't plugged in and we didn't notice until everything became warm. -The floors were really dirty. I spilled a bottle of water and when I wiped it up the towel was black. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Not worth the money

Sep 13th, 2020

Both rooms we rented featured paint peeling off the walls, broken furniture, and paper thin walls to allow us to hear the TV and personal conversations in adjoining rooms. For the amount of money they charge for a room, you'd think they would at least give you a complimentary breakfast. But that is an additional charge. At check-in, all we received were room keys and beach passes. No idea what was offered for amenities. We had to figure that out as we went along. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Great place to spend Labor Day Weekend.

Sep 8th, 2020

Oceanfront Double was a little too small for the money (over $400 per night) and felt crammed. Otherwise nice room with good view of beach. Beach was very good and a fun free-spirited place to be. They go out of their way to set you up with an umbrella, but umbrellas run out by about 9 am. Staff is friendly and promptly get you hooked up with chairs and shade. The food service on the beach was fine. Had the pizza and fish and chips-all good and better than expected. Breakfast was just an ordering window with cold cereal and a few warm foods. If you want something simple, it was very reasonably priced-cereal with bottle of milk was $3.00 total. Front desk was good. Kenneth gets special mention and was very helpful. They give you bottles of water pretty liberally and with friendly service. Overall, especially if you use recent poor reviews as your standard of reference, it was a great place to be for the long weekend and my only complaint is that the room should have been larger for the money you're paying. Would have also liked a room safe, but there was none. TRIPADVISOR.COM USER 

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