Secrets Maroma Beach Riviera Cancun

Carretera Federal 307 Cancun - Puerto Juarez Km 306.5 S/N Punta Maroma | Playa del Carmen, Maya Riviera & The Yucatan 77710  [SEE MAP]Playa del Carmen, Maya Riviera & The Yucatan  [SEE ADDRESS]
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Courtesy of Secrets Maroma Beach Riviera Cancun

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Guest Reviews

TripAdvisor Traveler Rating 5

Amazing resort

Oct 20th, 2019

Secrets Maroma is an incredible resort with accommodating staff, exciting entertainment and delicious food. We felt like celebrities based on how the staff treated us. Everyone was so pleasant and willing to please. The drinks were fabulous and kept on coming. Beach was beautiful along with the pool. Would highly recommend this resort and would love to go back ! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent Food, Very Clean, Incredibly Hard Working Staff

Oct 20th, 2019

My wife and I just returned from a week at Secrets Maroma. It was a wonderful experience and we will absolutely be going back. We loved everything about our stay. The food was excellent. We ate most of our breakfast at the World Cafe, lunches at the Barefoot Grill, and most dinners either at Oceana or Seaside. The entire facility was incredibly clean and well manicured. The housekeeping service was excellent and our room was beautiful and comfortable. But what really made our stay memorable was the staff. Everyone we met was helpful, friendly, and incredibly hard working. My wife and I spent a lot of time with the entertainment staff because we loved playing beach volleyball, pool volleyball, beach soccer, and all the other activities they had planned throughout the day. Charlie, a member of the entertainment staff, was excellent. He constantly kept us laughing and encouraged everyone to join in on the group activities. He is an asset to their team and really helped to make our stay enjoyable. Cesar, Gabriella, Carlos, and Fernanda were also members of the entertainment team that we had a lot of fun interacting with. Other activities we joined in on during our stay included tequila tasting, pizza making, yoga, cross fit, and bike riding. Part of our package included access to the hydrotherapy circuit at the spa which I used on three separate occasions. It was a great way to relax and was never crowded. We can't wait to go back! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

AMAZING!!!!

Oct 20th, 2019

I do not have one complaint about my recent trip to Secrets Maroma Beach! My husband and I got married October 12th 2019. We had a group of 21 people there to celebrate our big day. 14 of ya stayed a full week and 8 stayed only 4 nights. We all had the time of our lives from the moment we were greeted at the front with drinks! Every staff member we came in contact with was so friendly and made sure we had fun and had everything else we needed! Shout out to - Antonio on the beach, Louis at the pool bar, nick at the sports bar, Andrea and angel who are part of the entertainment staff and last but certainly not least Arley, our wedding planner who went above and beyond to make our stay and wedding the best day of our lives! Also to those who I can’t remember their names! Food is amazing, drinks are great, resort is perfect sized and has everything you could need for an awesome vacation! We’ve already started planning a group vacation for our anniversary!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing service

Oct 20th, 2019

This was our second time at this resort and we had such a great time again with amazing service at the restaurant ,our last night was memorable at Himitsu because our server Armando make this an incredible night !! He spoiled us with an amazing feast .We also will love to thank the amazing entertainment team Carlos,Cesar,Jonathan and I hope I have the right name Giovanna?! (Glasses,always smiling and dancing) Secrets Hotels are amazing in every way and their employees make it even better without them this wouldn’t be as special ,I believe that every detail make this resorts amazing with an special touch of caring and make us feel special! Thank you Secrets and I hope to see you soon with my family :) TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Phenomenal service, food, drinks and fun!

Oct 20th, 2019

This was our second time at this resort and it was all we remembered and more. My wife and I are members of the Unlimited Vacation Club and this is by far their best all around resort. It's definitely worth the upgrade to preferred when you go as this will give you access to many amenities, a better room and a personal concierge. As previously stated, my wife and I have traveled to many of these resorts but never have we received the exceptional treatment by a personal concierge that we did from Roberto Canul. Roberto has received many awards for his service and you can easily tell why. He is extremely professional, greets you with a smile and knows your name instantly even though he is constantly taking care of a large group of people. He schedules all of your activities and always follows up. He even thinks ahead and provides you with things you didn't realize you could get. It will be hard to top our experience with Roberto. I would also like to recognize Luis Alexander with the Unlimited Vacation club for his work with us on upgrading our membership. The spa is excellent as we went there three times in a week. At some of these resorts, the food is not always up to par, but there are all good options here. Food is excellent. Go see Luis at the brick oven pizza for lunch! There is nightly entertainment this is beyond what you would expect for a typical resort as well as many options during the day for fun. Finally, I would like to recognize the overall positivity and professionalism of all of the resort staff. We did not have a negative experience all week and look forward to going back again. If you are going to pick an All Inclusive in the area, go with Secrets Maroma Beach. There is a good reason they are a five start resort. TRIPADVISOR.COM USER 

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