Secrets Puerto Los Cabos Golf & Spa Resort

Av. De Los Pescadores S/N Col. La Playita | San Jose del Cabo, BCN 23400  [SEE MAP]San Jose del Cabo, BCN  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5

Amazing hotel

Aug 11th, 2020

My best friend and I traveled here last week and had the most amazing experience. The grounds were exquisite and so were the views! I was so amazed at the service from the staff. Martin took great care of us at the pools and Salvatore and Carlos took great care of us at the restaurants. We could not have asked for a better trip! We definitely plan on coming back and would 100% recommend coming here! They took all precautions necessary and we never felt unsafe. 10/10!!! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Seaside grill

Aug 10th, 2020

deliciously prepared food,and consistent. Our server Dolores Roble went above and beyond every day to make our experience memorable, including going out of her way to another one of the restaurants to fetch a meal item not on her menu!. Great resort! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

First time - we will be back

Aug 10th, 2020

First visit and we are impressed. Beautiful rooms, excellent pool, awesome views. Beach is what it is - walking on it you learn the brown is fine sand as well - just looks muddy. Staff was exceptional. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Quarantine and Travel

Aug 9th, 2020

Secrets Los Cabos: Secrets/AMR resorts is taking their COVID cleaning procedures/precautions seriously and it comes through in their service. Masks are not required of guests, but they are required of employees. EVERYONE employees and guests alike were being considerate of each other, maintaining distance and just in general being aware. The Property: Amazing. Simply. If you are a golfer, it’s even better. They have golf carts you can call to take you around places when you don’t feel like walking. Restaurants are operating on an alternating schedule due to COVID, but not a big deal. There are definitely plenty of food options. 4 bars. Main bar is open until 1 am. 2 additional bars especially for preferred. 1 at the preferred pool that closes at 5 and the other in the preferred lounge that closes at 11. The preferred bars have the top shelf liquor. Check in: when you arrive, it’s to the main check in area. I wasn’t aware Preferred level had a different check in, so they were having people wait for check in, in the main bar. They were walking you to a seat to ensure social distancing and people weren’t crowding around. The bellman caught us before I could be seated and advised I had preferred check in. He grabbed a golf cart and drove me to the preferred lounge where there is a bar, computers, lounge area and check in desks. It’s small and cozy and they did an excellent job of keeping people separate. When it’s your turn, they come and get you, and do the normal hotel check in process. My room wasn’t ready, so I hung out in the lounge and had some welcome drinks and snacks until it was. Room: There really is no bad room on the property. It all depends on what you are looking for. I booked the ocean front, king swim out preferred level and ended up with the best room on the property. #8114 It was centrally located, and there was a little bush that obscured the view from passers by. The other rooms you could look right into from the golf course. 4 oz amenities like lotion/shampoo/body gel. They also added sanitizer to the offering. And all are sealed in plastic to ensure they are sanitized. Same with the remote and iPad for room service. Jacuzzi tub and separate shower. King bed that feels like a cloud. Room service, it’s usually 24 hrs but currently running reduced until 11 pm. Service box that can be used to leave room service, towels etc for contactless deliveries. I used it 99.9% of the time. Mini bar that is stocked with sodas, water, corona, mm’s and snickers. Downside: no hard liquor and you have to go to the bar to get it. Can’t order from room service. Food: I ordered room service 99% of the time. I really wasn’t there for the food experience. I did try the seafood restaurant Oceana and the Grill by the main pool. Food was good. Majority of the food I ordered from room service was good as well. The burger was shockingly decent. Fish tacos and breakfast enchiladas were the stars of the show though. My drink of choice ended up being a strawberry/banana daiquiri.. they were making them RIGHT. Pools: They have 1 large main pool and 1 preferred pool. I went to the preferred pool because there weren’t many people there and the view was SPECTACULAR. The large pool they have music/entertainment and still ensure people are social distancing in the lounge chairs and in the pools. There were a few hiccups on my stay like when I left a tip for the person removing my room service and they took the tip and replaced it with an empty Pringle’s can... on top of the dirty dishes. Or leaving a tip for the housekeeping people and them not giving me a note toilet tissue even though the roll was to the brown meat. Oh, then there was the housekeeper sweeping the balcony above my room and sweeping it into the pool 🤦🏾‍♀️, not into a dustpan. I yelled at her and that never happened again. 🤣 At check out, I inquired about rebooking multiple rooms and if they offered any discounts for repeat stays and they were unable to help me, told me to go to the website. Most resorts try to sell you on coming back, I thought that was strange. Those things kept me from giving 5 stars. Overall though, I had an AMAZING stay. The property is absolutely beautiful and boasts some of the best Cabo coastline views. I’m definitely planning on coming back. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Excellent experience!

Aug 9th, 2020

We had an amazing time here at the resort. All the staff were more than helpful in any way possible and went the extra mile to make sure we were happy. Like I said all were excellent but the ones that stick out the most are pablo and benji from the bar, fransisco and maribel from the market restaurant, and ireri from the main lobby. Please dont second guess yourself on any aspect coming to this resort, and all the food is excellent here unlike so many all inclusive resorts. And if you are worried about the resort taking precautions due to Corona virus, they do much more than anywhere in the United states. TRIPADVISOR.COM USER 

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