Secrets St. James Montego Bay

Lot 59A Freeport | Montego Bay  [SEE MAP]Montego Bay  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Amazing Employees

Jul 15th, 2019

We had a blast and I would like to commend the staff that works in lobby. Also a huge thank you to Sweetness, she was amazing. She made sure we stayed entertained at the pool. She has a heart of gold and personality is bigger than life.. my first time will not be my last time. Thanks for an amazing vacation. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Blue Mountain Restaurant

Jul 14th, 2019

Went to Blue Mountain Restaurant every night for the 5 days we were there and our waitress Natalie was extremely pleasant every time.She is a true essence of the warm welcoming Caribbean atmosphere and we treasure those moments TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fun group vacation

Jul 14th, 2019

Went with a group of 12 and had a lot of fun. The rooms were beautiful as was the property. Desmond was the best. Always smiling and going out of his way for you. Momma was wonderful too. Everyone was very outgoing, from Babyface who did his best to get everyone to participate and have a fun time to Sashakay and Clive at the International breakfast buffet and Britney at Oceans. The staff really made our stay enjoyable. Everyone was accommodating to get us to sit together and make our trip fun and memorable!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Even with confusion, everything rectified

Jul 14th, 2019

This resort has been beyond incredible. We had some confusion reguarding the type of honeymoon package booked and when we spoke with the resort about it, they fixed it immediately. We have had a beautiful stay. Our room is gorgeous, room service top notch, the food is delicious, and the staff is wonderful. Everyone has been so kind and accommodating. We can't wait to come back! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Very overrated, more of a three star hotel & service.

Jul 13th, 2019

So after being recommended this hotel from our friends were very looking forward to our 5* accommodation. Our room was lovely and room service was ok, however staff our looking over your room when delivering food!!! Looking for tips.... there was little staff at beach bars to cater for all holiday makers... most times at all beach bars staff were really struggling to cater for everyone especially for loud demanding American customers! Restaurants were fully booked and when they weren’t were very slow in service. I definitely was disappointed with everything about this hotel and feel and have read that there are better hotels. TRIPADVISOR.COM USER