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at the Serenity Resort & Residences Phuket
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Mar 18th, 2020
This was not my first stay at Serenity but I booked a suite overnight to surprise my husband on our wedding anniversary. The staff were FANTASTIC! They had a Whatsapp number set up and were quick to address any requests we had. The resort is quiet, and has a calming environment that is so welcome - especially during these crazy times of Covid-19! The room was really clean and the welcome message from the Management is a really nice personal touch. The mini-bar and facilities available are all you would need during your stay - with plenty of complimentary drinking water, as well as items to purchase (at reasonable prices). At breakfast they had staff inform us of the shuttle bus possibilities to get to the beach or to Patong (on certain days of the week). We were happy to simply relax and not go anywhere but this a good offering, when local taxis can be rather expensive on the Island. Overally, I would highly recommend Serenity Resort & Residences for anybody wanting to have a relaxing get-away. I only stayed one night (but this was only because we have our own house in Phuket to stay in!), but thank you Serenity. It was perfect and we will continue to recommend you to others, and I do hope Covid-19 does not damage your business too much during the difficult circumstances. TRIPADVISOR.COM USER
It is actual Serenity
Mar 8th, 2020
We spent 2 weeks here over Christmas and we fell in love. The resort is full of wonderful staff very spacious and luxurious suites. The buffet is wonderful and the drinks are great. Plenty of lounges around the pools and plenty of helpful staff to assist with sight seeing. They also have a free bus that does different trips to drop off and pick up around phuket. We will be back in October 🙌🏻 TRIPADVISOR.COM USER
Another great stay
Feb 22nd, 2020
This spot is one of our favourites in Rawai, particularly due to the wonderful pool, restaurant and bar area. The room we stayed in this time was a little dark inside and didn’t have a great view but was nicely appointed. Happy hour each evening with half price drinks and one of the best breakfast buffets we had on this trip. Great coffee included in the price not at an extra charge. TRIPADVISOR.COM USER
Pleasent Stay without any fluctuations
Feb 22nd, 2020
Room was fine (pretty big), cleaned every day (if you choose, you can put in dnd), better and of course more expansive rooms have a greater view complete resort is kept in good shape (of course there are some nit picking parts like a little unpleasent smell in a small area also working equipment that doesn´t look that well but all in all there are many great aspects like the ocean view, pool, the flours and so on) TRIPADVISOR.COM USER
Feb 22nd, 2020
We booked the suite room for one night. The room is very big and so beautiful like they show on the website.very comfortable if you love cooking.You can buy the fresh seafood at Rawai beach from Hotel just only 10 minuites by car or motobike. TRIPADVISOR.COM USER