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at the Shanghai Marriott Hotel Riverside
Well done, Catherine! We will be back!!
Jan 18th, 2020
My wife and I recently stayed in this hotel and once again we have experienced excellent services from the day we checked in. Everyone was polite and treated us with great respect. Catherine, the assistant manager in the executive lounge was exceptionally helpful and went above and beyond. She and her staff remembered every single detail regarding what food and drinks we preferred, and always brought them to our tables with smiles. In addition, we requested an extension of our stay. Catherine made it seamlessly easy for us. Well done, Catherine! We will be back!! TRIPADVISOR.COM USER
Dec 27th, 2019
The room was great. There were everything I needed and I was lucky to get even more than I expected: an amazing view from my window. I want to thank the staff of the hotel for their good job, and especially lobby supervisor Sandra, who speaks Russian, so for it was super easy to communicate with her. She was very nice and helped me a lot by saying what places I should visit in Shanghai. TRIPADVISOR.COM USER
A hotel with a quiet neighborhood
Dec 22nd, 2019
It was my first time travelling to Shanghai and thanks to my colleague who suggested for me to stay in this hotel. I really had a very nice huge room with a view of Huangpu River and Lupu bridge. I also find the area of this hotel quiet and serene which I really like. There's also a park near the hotel if you like to do a short stroll. TRIPADVISOR.COM USER
Nov 16th, 2019
We had a wonderful time here. Steven at the front was like your brother helping you. He worked 12 hours a day and i never saw him at anything but 100%. He is definitely a great asset for Marriott. Rooms are great and the lounge is OK but the "rules" were very strict. No alcohol till exactly 5:30pm. Not 5:25pm :-) TRIPADVISOR.COM USER
Oct 30th, 2019
Japanese restaurant is not good. The location is bad, super difficult to get taxi or didi. Rooms and lounge were OK. Renovation and furnitures are not that pretty. Stayed for 4 nights. Not sure if I would stay again. TRIPADVISOR.COM USER
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