Shanghai Marriott Hotel Riverside

99 Jiangbin Road | Shanghai, Shanghai Region 200023  [SEE MAP]Shanghai, Shanghai Region  [SEE ADDRESS]
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Courtesy of Shanghai Marriott Hotel Riverside

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Guest Reviews

TripAdvisor Traveler Rating 4

Gone downhill

Jul 26th, 2019

Stayed here for 60 nights in total during 2019 and despite not been close to any western restaurants or shopping areas it was superb...... Then the British manager left and the place went downhill quickly. Changed hotels now and a lot happier!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Huge room

Jul 12th, 2019

This standard room was huge, bigger than my entire apartment in Hong Kong! Close to business and great service. Full amenities in room and great room service menu. Pillows were excellent. Decor interesting. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

poor quality

Jul 2nd, 2019

They allowed guests to smoke in the lobby. I waited 30 min to check in (there was only one front desk person). Overall not a good experience. The room was okay. Breakfast was not good. not worth the money spend. a 3 star hotel at best TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

excellent comfort and warm welcome

Jun 26th, 2019

This hotel is great. It is just out of the centre of town so quieter than others, has wonderful views of the river. The staff are welcoming, friendly, efficient and polite. concierge Rose is very helpful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Comfortable rooms however staff lacks proffesionalism

May 9th, 2019

Stayed for 7 nights to attend an event at the Expo. Check in took a long time and the lady at the check-in counter was unfriendly. English was quite poor. I was really disappointed as we booked 2 rooms but got charged at different price upon checkout (difference was almost $120) the lady explained that they did not charge the service fee for my friend’s room despite booking 2 rooms together. She was not apologetic and insists on charging me despite their mistake. Pros: Rooms were very spacious and beds very comfortable and clean. TRIPADVISOR.COM USER 

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