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at the Sheraton Albuquerque Uptown
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Move from Utah to Dallas
Nov 20th, 2020
We were dog tired when we hit the front desk at 11 pm. Also worried as the website said there was no parking, you see we were towing my car loaded with personal belongings and my husbands truck bed was full of more, (uncovered). We we so pleasantly surprised to find that there is indeed parking in site, but it is also patrolled by security all day and night. The staff at the desk, bar, restaurant, coffee bar and housekeeping went above and beyond to ensure we felt welcome, safe and well cared for. They all went above and beyond, especially during a mandatory lock down. If you are ever passing through Albequerque, give the Sheraton a try. TRIPADVISOR.COM USER
Aug 13th, 2020
Rooms are spacious any very, very clean. They have some of the most friendly staff of any place I've stayed. The outdoor patio dining was perfect. The area created felt like it was supposed to be there and the food was excellent. The location is close to so many restaurants and shops. TRIPADVISOR.COM USER
Poor quality Sheraton
Jul 21st, 2020
In recent years I have seen a decline in the Sheraton brand and it clearly shows. The staff I encountered during my stay were all great but unfortunately for me the hotel lacks. I usually stay in the ABQ Marriott but as a change a chose the Sheraton Uptown, I will stick with the Marriott in the future. The rooms a pretty dated, the TV although a flat screen is pretty old now and time for an upgrade, no internet TV, Netflix etc, also it kept loosing signal. Old dark furniture in the rooms, no coffee/tea maker, plastic cups in wrapping, where are the glasses? Its so tacky drinking from a plastic cup. The microwave and refrigerator just dumped by a wall. No order to the room what so ever. Seriously Sheraton get with the times update the hotel rooms and TV options. The Suites are the only rooms next to the Elevators/cleaning cupboard. Why would you build a hotel with the most expensive rooms near the elevators/cleaners cupboard? I could hear constant elevator bonging/cleaners banging around each morning. It was also dark and probably the most boring room Ive ever had. This Sheraton is totally lacking in quality and I do not recommend it at all. TRIPADVISOR.COM USER
Apr 27th, 2020
Awesome hotel & staff! Even amid all this craziness - this hotel is great! Before we even stepped in the building we had 2 gentlemen approach us (I believe they work in security) and offer for us to park our car at the front as we had some items traveling in the bed of our truck - such a kind offering and made us feel at ease! Front desk & bar staff are great. We were so thankful the hotel bar was still open - do them a favor and order a drink or two to take up to your room, you’ll get to relax and these sales/tips mean SO much to them during this time. Hotel was very clean, offered many sanitizer stations and was very prepared with the menus in the room and additional details. Plenty of restaurants and places near by as well! Do yourself a favor and stay here! TRIPADVISOR.COM USER
Mar 2nd, 2020
The hotel was very accommodating in allowing me to check in early prior to 3 PM. Furthermore the staff was helpful and the facilities were great. Live music on Fridays and the restaurant prices were reasonable and the food was delicous. Bar staff was incredibly friendly and drinks were served promptly. Overall experience was excellent. I will definitely make this hotel my preferred place to stay when I visit Albuquerque once again. TRIPADVISOR.COM USER
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