Sheraton Anchorage Hotel and Spa

401 E 6th Ave | Anchorage, AK 99501-2696  [SEE MAP]Anchorage, AK  [SEE ADDRESS]
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Courtesy of Sheraton Anchorage Hotel and Spa

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Guest Reviews

TripAdvisor Traveler Rating 3

Just OK

Feb 24th, 2020

I stayed here 2 nights total. We arrived to the hotel a little after 9PM. A front desk person had to be hunted down to get our keys. Bell services took over an hour to transport our luggage from the bus to the room. I was literally just waiting for that to go to bed. When it was delivered, there was no knock on the door. I only knew it was there because I could hear them in the hallway and I saw them deliver it through the peephole. The room itself was loud and in a terrible location near the elevator. I was too tired by the time I got my luggage to go down and ask to switch rooms. In the morning, there were very loud conversations taking place in the hallway. When I opened the door to go down to breakfast, I discovered that it was the hotel's own housekeeping staff chit-chatting in the hallway making all the noise. The room had some places of poor repair and there was black hair on the floor of the bathroom upon check in. It was a pretty basic and slightly dated room overall. I did not like toilet handle for a hotel room and I'm sure some people probably used their feet on it at some point so I made sure to disinfect that myself just in case. There was not a lot of space to step out of the shower with the positioning of the toilet and door. The previous guest had locked the safe into the open position, so I couldn't use it and wasn't going to call about it at 10PM when I discovered it. Breakfast was good, but there should be a sign telling you to seat yourself since there is a podium area when you walk up. I ultimately had to ask someone. Overall this hotel wasn't really up to the usual standards I have become accustomed to at Sheratons. Hotel staff shouldn't be disruptive in the hallway. The rooms need a refreshing. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Dated but pleasant

Dec 24th, 2019

Quiet sleep, accommodating staff, clean, restful mattress. Needs a facelift, but the rack rate is inexpensive. Free parking, easy walk to downtown. A minor room-problem was immediately repaired. Cookies and chocolate during the Holidays was generous.Easy in and out.Returnable! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Friendly, helpful staff, very nice rooms

Dec 13th, 2019

The staff at the front desk were friendly and helpful. I had a very nice room, lots of space and great views. I have stayed at a lot of hotels in the area and I am announcing This is my new "when I visit anchorage hotel". I could not have had a better stay. K. Smith TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Mountian Lodge meets SOHO loft meets Indian reservation

Nov 26th, 2019

Great place to stay that is not quite in the hustle and bustle of the downtown core. Newly remolded and it is the most interesting decor in its combination to be authentic to Alaska. I stayed for 3 days on a weekend and the staff was warm and welcoming. You can only get breakfast and limited options in the bar for dinner but there are several restaurants within walking distance. Would stay there again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Overall good

Nov 23rd, 2019

Overall we had a decent stay. The gym was nice, and staff were friendly. I agree with others that the nearby area is a little sketchy at night. The rooms are a little dated but not bad for a Sheraton. Overall a good property. TRIPADVISOR.COM USER 

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