Sheraton Arlington Hotel

1500 Convention Center Dr | Arlington, TX 76011-5116  [SEE MAP]Arlington, TX  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Sheraton Shines!!

Jun 15th, 2019

My husband and I checked into our room June 14th. We had a minor issue with our tv and a curtain. We contacted the front desk and a few minutes later Sean in engineering tapped on the door and promptly corrected the issues! Thank you Sean!! The hotel is excellent! The service staff are polite and accommodating! We will certainly return! Thanks again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Parking nightmare

Jun 14th, 2019

Hotel is great. Staff is great. Unfortunately, we were there for a conference on a night the Rangers played. The hotel sells the parking lots to fans...without saving any spaces for their own customers. They literally had no parking spot left and had us park on the grass past employee parking in the back of the hotel. Unacceptable. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Was my home away from home!

Jun 12th, 2019

Stayed at the Sheraton Arlington for 6 long weeks for job training. The whole staff was fantastic and professional every day. Requests for jumper cables, shuttle rides, extra keys...you name it, they handled it! The hotel itself is classy and relaxing, the pool area gives you a resort vibe. The location is everything - you are in walking distance to Rangers games and Texas Live. Looking at Six Flags across the street from my window made me wish I wasn't there for work. I wanted to make special mention of Yvette - our shuttle driver. So professional and accommodating. She had already pulled away from the airport when I arrived at the shuttle spot and was nice enough to twirl back around to pick me up so I wasn't waiting another hour before getting to get into my cozy bed. Lastly, one day when returning to my room the hallway on the ninth floor had a very unpleasant smell due to some extremely rude guests, Miss Bimini saw us walking up and apologized immediately (even though this wasn't her mess or anything she had done) and told us she was working furiously to clean up and was spraying a solution to freshen the air a bit. She handled the whole thing with grace and a smile but to me, nobody gets paid enough to clean certain messes. She set the tone for the situation that our comfort was more important than hers and I know for sure she had to be uncomfortable and appalled. If you are looking for a beautiful hotel with an amazing staff who truly do look out for their guests, this is your hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Honda Power Lab Event

Jun 10th, 2019

Excellent choice for our event. Friendly staff and excellent rooms, bar, restaurant and pool. Abraham helped us out with our entertainment trolley and shuttle to the airport. Outstanding courtesy and professionalism, thank you Sir. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Yvette’s Outstanding Service

May 29th, 2019

I have been staying at this hotel for the last 6 weeks due to my training with American Airlines to become a flight attendant. I have enjoyed my stay here. Great food, nice gym, and comfy beds. My favorite part about staying at the Sheraton would have to be Yvette! She is the sweetest lady ever and her customer service is very personable! She became another mom while I was here! She deserves a raise!!! TRIPADVISOR.COM USER