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at the Sheraton Arlington Hotel
Alex great help
Aug 22nd, 2019
The tv in my room wasn't working. After calling the front desk Alex came up right a way and fixed it for me. He was polite and helpful and had it fixed in a very short time. Great that the hotel addresses issues quickly. TRIPADVISOR.COM USER
We found a JEWEL in Texas
Aug 21st, 2019
A lot of people came to Texas to strike oil…. We came to Texas and found a jewel right in Arlington! We are Bonvoy Titanium Elite members, and we are on our second motor trip across the United States staying at exclusively Bonvoy properties, and The Sheraton Arlington is among the very best we have ever encountered. As a matter of fact, our original travel plans called for us to stay at this Sheraton for 4 nights… we were so pleased with the hotel that we extended our stay to 7 nights. Anything you want is here …. The pool area is fabulous … truly a resort facility … including poolside food and drink service…. The work out room is spacious and available 24 hours a day… the club room on the 18th floor provides breathtaking views of the area while serving fabulous breakfast choices and evening hors devours which could serve as dinner any night. The hotel bar and restaurant are excellent for a quiet dinner or a drink after a long day. Looking for fun? What do you want? Six flags is directly across the street. A water park is also within walking distance. The hotel is also a short stroll from the ATT (take a tour … it is amazing) and Globe Life Stadiums (get seats in the Capital One Club by calling the box office…seats in an air conditioned box right behind home plate …including dinner… for about $125 on Monday through Thursday), homes of the Dallas Cowboys and the Texas Rangers. Texas Live … a fabulous food, drink and entertainment venue is adjacent to the two stadia. By car the hotel is minutes from the highway that leads to Dallas and Fort Worth. We took the time to explore both … Dallas is a great city with much history. The Kennedy memorial and Sixth Floor museum are must sees. We also visited Fort Worth and its famous Stockyard District to take in the Rodeo…what else? Location, location, location … this hotel has the perfect location. While hotel facilities are the body of a hotel, the staff is the soul; and the staff at the Arlington Sheraton if truly outstanding in every single area. From check in to check out, every staff member we encountered was welcoming and always ready to help in any way. They were so good that they not only responded to requests, the anticipated them… now that is service. There was no request too big or too small for the hotel staff, and they made our stay truly like being in a home away from home…. That was very much appreciated after being on the road and in and out of hotels for about a month. Return here…. You bet …. Special Kudos must to out to staff members noted below who were especially welcoming and helpful … Valets and All around helpers: Abraham and Darryl… always at the front door ready to assist Jeanne and Neesha at the front desk.. And A HUGE TIP OF THE HAT TO THE CLUB ROOM STAFF: Lori, Virginia and Ashley… We often started and ended the day with them … and it was always a pleasure…. TRIPADVISOR.COM USER
Aug 19th, 2019
The hotel was a great hotel in a great location. What made it stand apart from any other stay I've had anywhere else is the experience we had with the staff. Everybody was pleasant and helpful. Kattie at the desk is the reason I am taking time to write this review. She was the kindest, most helpful, patient, and knowledgable desk clerk I've ever encountered. We were in town for my daughter's graduation for DBU, so we had many questions. Kattie went above and beyond in many aspects. She took the time to get to know us, and we were greeted by name when we would walk through the lobby. Kattie is the epitome of Southern Hospitality! The Sheraton organization is blessed to be able to call her one of their own! TRIPADVISOR.COM USER
Very friendly service.
Aug 16th, 2019
We requested a shuttle to Saltgrass and within 3 minutes John was there to pick us up. He was very friendly and even gave us some coupons. I would definitely recommend this hotel and John Davis for shuttle service! TRIPADVISOR.COM USER
Aug 10th, 2019
Everyone was super helpful. The trolley service was great to get to six flags theme park and water park. Room was very spacious. Perry the shuttle bus driver went out of his way to help us to finish off a great day. Thank you so much Perry for Blessing us with a ride to the water park. Amazing visit!! Can't wait to come back. TRIPADVISOR.COM USER
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