Sheraton Augusta Hotel

1069 Stevens Creek Rd | Augusta, GA 30907-3203  [SEE MAP]Augusta, GA  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 1

Very Disappointed

Oct 15th, 2019

First of all let me start by saying that I am very fond of the Marriot brand hotels. I am a Bonvoy member and I frequently stay in marriot hotels for work and travel. When I booked the Sheraton I thought I was going to be in for a real treat. I’m here for three days for a conference. When I arrived there was pee IN the toilet. There’s a dirt/mold situation in the grout of the tiles in the shower. All of the tv/lamps/outlets are archaic. There was no shampoo or conditioner (thankfully I brought my own). And the sink was dirty! Never in my life have I had to clean my own hotel room and I especially do not appreciate that as a Bonvoy member. Shame on you Sheraton TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Nothing beyond Just OK

Sep 28th, 2019

Made a last minute decision to stay last night after a very long travel day. The hotel was busy but my room was comfortable and quiet. The concierge lounge was supposed to be open until 8:00pm, but was not. The lounge is quite small and not really all that comfortable anyway. I did not feel like going out so decided to have dinner at the hotel. I was disappointed at the limited selections. All items are quite expensive with no options for sandwiches of any kind. I opted for shrimp and grits ($25.00). Their was a whole lot of grits and not many shrimp. Not sure I would stay again but would probably opt for a limited service hotel since the restaurant is a bit of a rip off. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great stay - Very comfortable beds - Good location

Sep 3rd, 2019

The Sheraton sleeper bed is one of my favorite bed . It is very comfortable and the pillows also. The rooms are spacious . The water in the swimming pool outside was very cloudy and needed shocking or the chemicals balanced. The inside pool and hot tub was fine. The front desk needs to check the fruits quality in the fruit basket on the front office counter . I picked an orange and it was rotten and moldy ! It was disgusting. Be prepared to pay a lot of local taxes added to your bill. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Never again

Sep 1st, 2019

First room had a wet bed, under the mattress pad. Second room had no security latch on door. Third room was better but not ideal. Not Sheraton quality. I will choose the Marriott on next stay. This hotel was horrible. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Not Your Typical Sheraton

Aug 18th, 2019

I booked this hotel last week. The images make this hotel look really nice and new. When I stepped off the elevator on my floor, the first thing I noticed was how nasty the carpet was. When I stepped in the room, the carpet appearance did not change. When I attempted to open the door to the AC wall unit, the door fell off. When I turned on the air, an odor began to permeate the room. At this point, I decided to go across the street to the Fairfield. Yes the Fairfield was better then this Sheraton. TRIPADVISOR.COM USER 

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