Sheraton Boston Hotel

39 Dalton Street Prudential Center | Boston, MA 02199-3901  [SEE MAP]Boston, MA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Our Favorite Boston Hotel

Jun 25th, 2019

My husband and I have stayed at several of the Marriott, Sheraton, Hilton, and Westin hotels in Boston and in Cambridge over the last 15 years, with our children and without. This Sheraton hotel continues to be our hands-down favorite. The professional staff, hotel cleanliness, comfortable beds and room, proximity to so much within walking distance, and the fantastic pool area and workout facilities...it impresses us every time we visit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Less than stellar

Jun 24th, 2019

Sign on outside said Sheraton but you come into hotel and think you are at the wrong place. Is it Marriott bonvoy or Sheraton. I waited in line to confirm location and the reception from desk staff - cold, not concerned, not customer friendly. "Here is your code for wi-fi." unprompted. But wifi is an extra charge. Zero cell service in room. Keys were an issue constantly -- not working and not putting by phones or credit cards. Over all just a tight room and tried to stay in it as little as possible. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great February stay

Jun 23rd, 2019

We stayed here in February this year. The hotel is located in the Back Bay area of Boston. It is about 20 minutes from Boston Logan airport by taxi. The hotel was clean and welcoming. The front desk staff were extremely efficient at checking us in and had great knowledge of things to do in Boston. The room was spacious, clean and tidy with good facilities. The hotel has a good sized swimming pool. We enjoyed a couple of swims during the afternoon having walked around Boston sight seeing during the morning. This hotel is priced very reasonably for a hotel so close to the centre of a major US city and I would definitely recommend it. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Location

Jun 22nd, 2019

The hotel is located in Back Bay which is a short walk to the public garden, parks and the freedom trail. Clean, tidy rooms with amenable housekeeping staff. The staff could be a bit more on the ball with replenishing tea, coffee and milk but otherwise room was fine. Bell Captain was helpful depending on who was on duty but this didn’t cause us too much trouble. We had breakfast included in our stay so ate breakfast at the hotel each day, the chef cooked us fresh omelettes, pancakes and waffles during our stay. Food was good and there was plenty of variety. We did notice that as the hotel got busier the level of service received from the waiting staff reduced dramatically. We bumped into a local rugby team from home who were on tour whilst there - such a small world we live in. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Clean and comfortable

Jun 22nd, 2019

Had a great stay. Big, clean room. Hotel is enormous and very busy, lots of business travelers. Well organized common areas and loved the ‘Market’ for grabbing a quick snack. Would definitely stay here again. TRIPADVISOR.COM USER