Sheraton Centre Toronto Hotel

123 Queen Street West | Toronto, ON M5H 2M9  [SEE MAP]Toronto, ON  [SEE ADDRESS]

Courtesy of Sheraton Centre Toronto Hotel

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Nearby Toronto's top sites
Travelers say the service here isn't consistent with the Marriott family brand
Nearly 1,400 guest rooms tower over the contemporary lobby at downtown Toronto's Sheraton Centre Toronto Hotel. Accommodations are equipped with work areas, LCD flat-screen TVs and the brand's signature beds. While guests say the hotel seems outdated, they praise the plethora of on-site amenities and the property's central location (around the corner from Toronto's City Hall near the entertainment and financial districts). Another source of complaints from previous visitors: Lackluster customer service, though most agreed the property's desirable location helps make up for this drawback. If you get hungry, try Shopsy's Deli off the hotel's lobby for breakfast, lunch, dinner or takeout. And with two more on-site restaurants, your dining options are plentiful: BnB is popular for its burgers and comfort foods while the menu at Quinn's Steakhouse & Irish Bar offers tasty beef and seafood options. And because this hotel is part of the Marriott hotel family, Marriott Bonvoy members can earn and use points here.
Toronto, ON
Hotel Class
Property Type
Hotel, 1372 rooms
Primary View
City center
Traditional, Modern



  • 4.0Hotel Class


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Critic Reviews



A lobby garden with a waterfall, an indoor-outdoor pool, coffered ceilings--all things you don't expect from a downtown hotel. Perhaps owing to its great size (1400 rooms!), there are plenty of places to escape: a 24-hour fitness center, an Irish pub, a business centre and Toronto's largest year-round indoor-outdoor pool.



Waterfalls and a garden are features of the hotel's center courtyard.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 2381 have reviewed the Sheraton Centre Toronto Hotel, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 2381 reviews 4.5 (based on 2381 reviews)

Guest Rooms

The guest rooms and suites at the Sheraton Centre Toronto Hotel offer traditional comforts and modern amenities. Neutral hues and dark wood furniture add warmth. Each space features the brand's beds, work desks, flat-screen TVs, sitting areas with armchairs and oversized windows providing natural light and city views.
  • In-room Wi-Fi available for $14.95 CAD (about $11 USD) per day; complimentary for Marriott Bonvoy members

Standard room size280 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The Sheraton Centre Toronto is located in the heart of downtown, across the street from City Hall and next door to the performing arts center. A myriad of activities, shops and restaurants lie nearby including the CF Toronto Eaton Centre shopping mall and the Rogers Centre. Top attractions within walking distance are the CN Tower, Harbourfront Centre, the St. Lawrence Market, the Art Gallery of Ontario and the ferry dock that visits the Toronto Islands. The hotel's close proximity to the Financial District and the Metro Toronto Convention Centre also makes this hotel an attractive option for business travelers.
  • The Toronto Pearson International Airport is about 17 miles northwest of the hotel
  • Valet parking costs $52 CAD (about $39 USD)
  • 24-hour valet parking ($52 CAD ($39 USD))
  • 24-hour self-parking
  • Airport shuttle
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The Sheraton Centre Toronto has a few eateries for guests to choose from. For breakfast, lunch and dinner, guests can dine in the BnB restaurant which specializes in grill-style cuisine and comfort food. Quinn's Steakhouse & Irish Bar can be found on-site, as well as Shopsy's Deli Restaurant, which features deli sandwiches, burgers and ribs. The Link Cafe is available for those who need a quick bite on the go and serves Starbucks coffee.

    Number of restaurants3

    Cuisine TypesBuffet, American

    • Fine dining
    • Casual dining
    • Quick service cafe/coffee shop/marketplace
    • Bar/lounge
    • Room service
    • 24-hour room service
    • free breakfast


    The hotel is home to the city's largest indoor-outdoor heated pool, providing guests with year-round swimming opportunities. Chaise lounges, tables, chairs, daybeds and umbrellas are available on the pool deck during the summer months. The outdoor pool has a waterfall feature.
    • Lap lanes, a hot tub and locker rooms are available
    • Private swimming lessons available
    • Pool is open from 6 or 7 a.m. to 10 p.m. daily
    • Lap pool
    • Wading pool
    • Lazy river
    • Family pool
    • Infinity pool
    • Whirlpool/hot tub
    • Adults-only pool
    • Lifeguard on duty
    • Poolside service
    • Waterslide
    • Deck chairs or cabanas
    • Pool bar


    Families with children will find many specialized features to meet their needs at the Sheraton Centre Toronto. Rooms offer flat-screen TVs with movie channels for entertainment. Guests of all ages will appreciate the on-site swimming pool, heated for year-round enjoyment.
    • Rollaway beds available for a fee; cribs provided complimentary
    • Kids Club
    • Free Kids Club
    • Fee for Kids Club
    • Cribs
    • High Chairs


    The Sheraton Centre Toronto Hotel has a health club fully stocked with equipment, locker rooms, flat-screen TVs and cold towels. The facility overlooks the courtyard gardens and provides direct access to the pool which offers marked lap lanes.
    • Personal training available for a fee
    • Earbuds provided complimentary
    • Weight equipment
    • Cardio equipment
    • Yoga mats
    • Free fitness classes
    • Premium fitness classes (with fee)


    The Sheraton Centre Toronto has an expansive 130,000 square feet of flexible meeting and event space. This includes the 20,000-square-foot Grand Ballroom that can accommodate up to 3,500 guests and an exclusive Club Boardroom located on the 43rd floor of the building. There is also an on-site, full-service business center.
    • Audiovisual equipment available
    • Customized catering

    Number of meeting rooms60

    • Business center
    • Meeting rooms
    • Meeting and event planners available


    Dogs that weigh 50 pounds or less are welcome for no extra cost. Dog beds and a pet amenity kit are available. Pets must not be left unattended in the guest rooms.
    • A cleaning fee may be charged as necessary upon departure
    • Pets allowed (free)
    • Dog walking
    • Pet-sitting


    The Sheraton provides a multitude of spaces for hosting wedding ceremonies, receptions and other related events. There are multiple ballrooms and halls for guests to choose from, as well as 2.5 acres of waterfall gardens. A dedicated wedding specialist helps coordinate on-site activities, catering menus and guest amenities.
    • The Grand Ballroom can accommodate up to 1,800 people for banquet receptions

    Maximum wedding guest capacity1800

    • Hotel hosts weddings
    • Outdoor space for weddings
    • Wedding planners available

    Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

    Find the Best Price

    at the Sheraton Centre Toronto Hotel

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