Sheraton Centre Toronto Hotel

123 Queen Street West | Toronto, ON M5H 2M9  [SEE MAP]Toronto, ON  [SEE ADDRESS]

Courtesy of Sheraton Centre Toronto Hotel

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Nearly 1,400 guest rooms tower over the contemporary lobby at downtown Toronto's Sheraton Centre Toronto Hotel. Accommodations are equipped with work areas, LCD flat-screen TVs and the brand's signature beds. While guests say the hotel shows signs of aging, they praise the plethora of on-site amenities and the property's central location (around the corner from Toronto's City Hall near the entertainment and financial districts). Another source of complaints from previous visitors: Lackluster customer service, though most agreed the property's desirable location helps make up for this drawback. If you're craving a little extra rejuvenation during your stay, pamper yourself with a body treatment at Senses Spa, where Dead Sea salts stimulate relaxation and refresh your skin. If you prefer salt by way of cured meats, try Shopsy's Deli off the hotel's lobby for breakfast, lunch, dinner or takeout. And with two more on-site restaurants, your dining options are plentiful: BnB Toronto Bistro and Bar is popular for its burgers and comfort foods while the menu at Quinn's Steakhouse and Irish Bar offers tasty beef and seafood options. And because this hotel is part of the Marriott hotel family, Marriott Bonvoy members can earn and use points here.
Toronto, ON
Hotel Class
Property Type
Primary View
City center
Traditional, Modern
Best For
Business travelers, Couples, Groups, Families, Solo travelers


  • 4.0Hotel Class


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Critic Reviews



Views from this hotel in the city center are marvelous – to the south are the CN Tower and the Rogers Centre; to the north, both new and old city halls.



Waterfalls and a garden are features of the hotel's center courtyard.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 2106 have reviewed the Sheraton Centre Toronto Hotel, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4.5 based on 2106 reviews 4.5 (based on 2106 reviews)

Guest Rooms

The guest rooms and suites at the Sheraton Centre Toronto Hotel offer traditional comforts and modern amenities. Neutral hues and dark wood furniture add warmth. Each space features the brand's beds, work desks, flat-screen TVs, sitting areas with armchairs and oversized windows providing natural light and city views.
  • In-room Wi-Fi available for $14.95 CAD (about $11.50 USD) per day; complimentary for SPG rewards members
  • Mini-refrigerators can be rented for a daily fee

Standard room size300 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The Sheraton Centre Toronto is located in the heart of downtown, across the street from City Hall and next door to the performing arts center. A myriad of activities, shops and restaurants lie nearby including the Eaton Centre shopping mall and the Rogers Centre. Top attractions within walking distance are the CN Tower, Harbourfront Centre, the St. Lawrence Market, the Art Gallery of Ontario and the ferry dock that visits the Toronto Islands. The hotel's close proximity to the Financial District and the Metro Toronto Convention Centre also makes this hotel an attractive option for business travelers.
  • The Toronto International Airport is about 17 miles northwest of the hotel
  • The hotel is connected to The Path, a 16-mile network of underground shops and restaurants
  • Valet parking costs $50 CAD (about $38 USD)
  • 24-hour valet parking ($50 CAD)
  • 24-hour self-parking
  • Airport shuttle
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


    Number of restaurants3

    • Fine dining
    • Casual dining
    • Quick service cafe/coffee shop/marketplace
    • Bar/lounge
    • Room service
    • 24-hour room service
    • free breakfast


    The hotel is home to the city's largest indoor-outdoor heated pool, providing guests with year-round swimming opportunities. Chaise lounges, tables, chairs, daybeds and umbrellas are available on the pool deck during the summer months, as well as a poolside bar serving drinks and snacks.
    • Lap lanes, a hot tub and locker rooms are available
    • Children 12 and younger must be supervised by an adult
    • Pool hours are 7 a.m. to 10 p.m. daily
    • Lap pool
    • Wading pool
    • Lazy river
    • Family pool
    • Infinity pool
    • Whirlpool/hot tub
    • Adults-only pool
    • Lifeguard on duty
    • Poolside service
    • Waterslide
    • Deck chairs or cabanas
    • Pool bar


      Services offered:

      • Massage
      • Facial
      • Body Treatments (i.e. scrubs, wraps)
      • Salon services
      • Outdoor treatment area
      • Steam room
      • Sauna


      Families with children will find many specialized features to meet their needs at the Sheraton Centre Toronto. Rooms offer flat-screen TVs with movie channels and video games for entertainment. Guests of all ages will appreciate the on-site swimming pool, heated for year-round enjoyment.
      • Children 17 years old and younger stay free with a paying adult
      • Rollaway beds available for a fee; cribs provided complimentary
      • Kids Club
      • Free Kids Club
      • Fee for Kids Club
      • Cribs
      • High Chairs


      The Sheraton Centre Toronto Hotel has a 2,500-square-foot health club fully stocked with equipment, a seasonal juice bar, locker rooms, flat-screen TVs and an indoor jogging path. The facility overlooks the courtyard gardens and provides direct access to the pool which offers marked lap lanes.
      • Custom in-room workout programs are available
      • Personal training available for a fee
      • Weight equipment
      • Cardio equipment
      • Yoga mats
      • Free fitness classes
      • Premium fitness classes (with fee)


      The Sheraton Centre Toronto has an expansive 130,000 square feet of flexible meeting and event space. This includes the 20,000-square-foot Grand Ballroom that can accommodate up to 3,500 guests and an exclusive Club Boardroom located on the 43rd floor of the building. There is also a FedEx office center that offers various business services and office supplies on-site.
      • In-house audiovisual team
      • Customized catering
      • Photocopying, faxing, computer access and internet is available 24 hours per day at business center

      Number of meeting rooms60

      • Business center
      • Meeting rooms
      • Meeting and event planners available


      Pets that weigh 40 pounds or less are welcome for no extra cost. Pet beds and a pet amenity kit are presented upon arrival. Pets must not be left unattended in the guest rooms.
      • A cleaning fee may be charged as necessary upon departure
      • Pets allowed (free)
      • Dog walking
      • Pet-sitting


      The Sheraton provides a multitude of spaces for hosting wedding ceremonies, receptions and other related events. There are multiple ballrooms and halls for guests to choose from, as well as 2.5 acres of waterfall gardens. A dedicated wedding specialist helps coordinate on-site activities, catering menus and guest amenities.
      • All wedding packages include a complimentary club-level bridal suite, Champagne and strawberries, discounted group room rates and menu tastings

      Maximum wedding guest capacity2300

      • Hotel hosts weddings
      • Outdoor space for weddings
      • Wedding planners available

      Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

      Find the Best Price

      at the Sheraton Centre Toronto Hotel

      Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

      Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

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