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at the Sheraton Chicago O'Hare Airport Hotel
Super Accomodating - Don't let the current construction scare you! They treat you like family!
Feb 27th, 2020
I stay in this hotel frequently for work travel & love this place! They are currently getting a facelift, but don't let that scare you away! From friendly faces on the airport shuttle like Ray, Danny, Margarita, Lou and others to the wonderful front desk staff of Narda, Brenda, Braulio, Brandon, Carol , Russell , Kevin, Leah, Johan and MANY more -- you will get amazing service! The beds are super comfy and the rooms are recently updated and give you a nice space to stay or work. Myrick's -the bar/restaurant and lounge have nice food and service + are staffed with fun people like Christina, Mario, Jim, Anna & Rosa who will make you feel right at home and well fed. Clearly, this place is filled with WONDERFUL people ( and I hate that I probably missed some good ones) -- which makes a BIG difference if you are on the road a lot -- or even a little! It is a nice place to call a home away from home! If you can't tell , I am a super fan -- but it is because of some INCREDIBLE SERVICE! TRIPADVISOR.COM USER
Feb 27th, 2020
I traveled to Chicago for business purposes in January and February, staying at the Sheraton Suites both times. From the Puertorrican shuttle driver to the housekeeping personnel, all of them were very kind. Narda Zapata and her Puertorrican front desk co-worker always welcome me with a smile and willing to help with any questions, issues and directions. Thank you all! TRIPADVISOR.COM USER
Feb 21st, 2020
Have selected this hotel during a stop-over in Chicago. Pick-up worked very well, the shuttle bus has picked me up after some few minutes waiting. Staff was very friendly during check-in & -out. Room has not the newest one but good. Everything was clean. Have sleept very well. Would come back next time. TRIPADVISOR.COM USER
Request non feather room
Feb 14th, 2020
I called ahead and asked if I could get a feather free room and the lady said no problem. I get to the hotel and Lamont said there is no housekeeping here to do that (when I saw a housekeeper walk by) and change my bedding . I’m allergic to feathers and he look at me like I don’t care and there is nothing I can do for you. So as you can tell not helpful at all. TRIPADVISOR.COM USER
Park Sleep Fly
Feb 3rd, 2020
We stayed here because we had an early flight and needed parking. The hotel was clean and beautiful. Our room was a suite with a bedroom and living area. Worked great for watching football. We reserved the club room. It included a private lounge with snacks, non alcohol drinks, evening appetizers and breakfast in the morning. The shuttle left on time and since we were international came in a reasonable time when we returned. Would use this hotel again! TRIPADVISOR.COM USER
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