Sheraton Commander Hotel

16 Garden St | Cambridge, MA 02138-3604  [SEE MAP]Cambridge, MA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Renovated hotel with mix of 1920's and modern feel

Oct 15th, 2020

Stayed here for 2 nights during August 2020. Communicated via app text , hoping to reserve a top floor. Quick and receptive response, indicating that the room I booked unfortunately had no top floor level. But was very grateful when I checked in my app indicated I had been moved to club level!) The hotel is right at the middle of a large T-street, across from large park. There's a small parking lot(fits about 20 cars). During this time, it was unmonitored but I'm sure they check plates. I still stopped by reception, and the gentleman that was there was very courteous and even gave us an alcohol wipes pad. I have him my car description. Parking is not free.($20 a night I believe) Do not park at the street as all are permit parking - except Sunday. The hotel is quite a walking distance to main Harvard Square - a brisk 15-20 min walk across the large park. The neighborhood is very quiet and peaceful. There is a small children's park right across that has very nice swings and play area. The hotel also includes Nubar - a highly rated restaurant but never got to try. At the time, they occupied the outside area of the main entrance where you walked in to check in the hotel. The lobby is massive, with the counters in the middle. There are four sets of elevators one for each "wing" of the building. These elevators are one of the smallest elevators you have ever seen! Fits only about 4. Renovated steel elevator with a splash of 1920s feel like the hotel. The club level essentially has a lounge area but it was not open at the time. We were situated at a peaceful corner by the stairs. You can tell they can never truly remove the original architecture but they tried really hard. The hallways are beautifully carpeted and lighted with vintage lamps. Waiting area by the elevator had the roaring 20s feel. As you walk into the room, you can tell they have to put a lot of piping/cables in the ceiling as the the ceiling is lowered to about 7 feet high. Nicely carpeted and very clean - you can walk barefoot. They outfitted the doors so you can unlock with your phone and the room felt solid and soundproof. Brownish wallpaper was used but there were 4 nice big windows all around. The curtains were a treat, a "rolling" pull curtain that was not cheap to install. The windows were its original windows and sealed. The bathroom was quite small, while the tub was raised quite high. A fixed shower spray was installed - that was very refreshing. Water pressure was great. The toilet looked very old and flush was relatively weak. The products were Neutrogena , I believe. Simple but effective. There was a rack with towels and by the sink was a nicely installed lighted glass mirror that matches some areas of the hotel. The vent fan was a little noisy when turned on . There were some hang towels that hanged under the sink. Hair dryer was included and there were 2 sets of hooks - good enough to hang used towels and clothes. I loved how they retained the 1940s type door(with big glass window although faded out so you can't see through) Door had a little trouble closing properly but was workable. From the right corner to mid room - was a long , vintage looking brown table. On the corner brown table hosted the typical size TV with the typical cable channels. A little to the right of it was a relatively large desk with a vintage looking lamp. A large window sat right in the middle - making it a great work desk. The chair was modern and comfortable. By the TV sat the AC, controlled on the wall. By the AC , sat a vintage looking chair with foot rest . It was quite firm and comfortable. I used it to block the AC during the nights - so that the AC doesn't blow right at us in bed. A large mirror is hoisted on the wall by the relatively large closet. There was a luggage holder in there and a nice robe, which we didn't use. A safe and hangers were provided. 1920's paintings dotted the room. The bed was foam style(not spring) but quite firm. I still prefer spring coil beds. Somehow the beds retained the drape frame(to hang a drape) - which is dangerous if children decide to hang from it. I saw one corner was bent a little. The corner room overlooked the parking lot and church that was converted to an apartment. Overall, we had an excellent stay and would highly recommend if you want a peaceful hotel but don't mind a walk to Harvard Square. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Nice renovated old hotel

Feb 13th, 2020

Stayed here for a few days on a business trip nearby. This is an old hotel that has been renovated. Everything is done well with the rooms having USB ports and plenty of electrical outlets in convenient locations. Bed is a bit softer than I prefer but is probably where most people like their beds (I prefer really firm beds). The concierge lounge is stocked well for appetizers in evening and morning breakfast is very good with continental to hot choices. The lounge itself is very cozy and quiet. For those that care, the entrance has a handicap ramp which is a good thing even if you're just rolling your rollerboard luggage instead of lugging it down some concrete stairs. Only negative is the bathroom is incredibly small. Enough room to fit one person, literally that small... TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Near the Yard

Jan 6th, 2020

Friendly staff, great location and modern but also spacious rooms and bathrooms. We like the little ammenities such as a lounge where we could get afternoon tea in a mug and a cookie, breakfast on the same floor as our room. Great bed. Noisy but effective heater. Better to take a room on an upper floor because the street can be loud, but the windows are pretty effective sound-blockers. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Historic hotel, preeminent location, significant capital infusion, and Marriott brand standards

Dec 22nd, 2019

I think the bar has been dramatically raised on the Sheraton Commander Hotel. I attribute this to hotel owners who care about their hotel, and who have infused signicant capital into this grande, old hotel, and Starwood's acquisition by Marriott International, and Marriott's committment to infuse new life into the once "uncertain" Sheraton hotels in the United States. The Sheraton Commader Hotel is ideally situated in Harvard Square, the building and rooms are well maintained and immaculate, and the staff is as professional as they are warm and welcoming. The hotel restaurant, NUBAR, has recently undergone a major renovation, is positioned as a hip, bistro, and the food, service, and experience are exceptional (with special menus for holidays and Special Occasions). In my estimation, the Sheraton Commander Hotel performs much better than the proforma of Sheraton hotels in the United States, over the past twenty years. The Club Lounge is outstanding, and worth the additional fee for acess, and breakfast and evening appetizers. Kudos to the owners and staff for a job well done, and for creating a warm and inviting experience for their guests. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Beautiful hotel with great services!

Dec 8th, 2019

The Sheraton Commander is a beautiful hotel with outstanding guest services provided by a professional, extremely courteous and friendly hotel staff! Every employee we encountered from the valet to the club lounge staff was wonderful. We enjoyed drinks and dinner in their restaurant Nubar and enjoyed breakfast in the Club Lounge. Our room was beautiful and the bed was so comfy! My only negative feedback would be the guest room bathroom was very small, awkwardly designed and outdated. The shower/water took a long time to heat up. But nonetheless the hotel is wonderful, conveniently located, walking distance to Harvard Square and other landmarks- we look forward to returning! TRIPADVISOR.COM USER 

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