Sheraton Erie Bayfront Hotel

55 W Bay Dr | Erie, PA 16507  [SEE MAP]Erie, PA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Great Hotel Fabulous Employees

Sep 24th, 2020

On way to Rochester and stayed one night with our dog . Employees are so sweet and welcoming . Crazy times and so nice to be treated so well. Restaurant really great and service is also fabulous and very friendly servers . Food was also great . I highly recommend this hotel . TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great view of Lake Erie

Sep 22nd, 2020

We stayed here one night on our way to Ohio. The hotel is very nice. The reception staff is very good and housekeeping is fine. The room was comfortable and the beds were too. We ate dinner at the hotel restaurant over looking the bay which had live music. It was very nice. The service was good as was the food. A nice stay in Erie. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Long Weekend Getaway

Sep 15th, 2020

My wife and I just returned from a 3 day weekend at this Hotel. We had a Bay front room with a beautiful view. We enjoyed watching the ships go bye. Every staff member we encountered were friendly and polite. Due to Covid 19, they did not clean the rooms, but if you needed something all you had to due was call guest relations. The clean towels, coffee, or whatever you needed were brought to your door in minutes! We ate breakfast the first morning of our stay. The food was delicious! The portions were huge so make sure you're really hungry if you go. When we go back to Erie for another trip, we will definitely stay at the Sheraton Bayfront. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Got 3 points because the view was breathtaking.

Sep 8th, 2020

View from room King-Bay front was excellent......but the windows were dirty inside and out. Room was $$ you could neither see the sunrise or sunset (ask for a higher number room) Bathroom sink and toilet were very clean, but shower was dirty and moldy. Food at the restaurant $$ was tasty, but the service was awful........30 minute wait for a bowl of soup and it was late and not busy. Ask front desk for decaf coffee for the room twice and never received. I stay at Sheraton's all over and have never had such awful service. Except for the great view I would have given this place 1 point. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Mildewey

Sep 7th, 2020

We stayed two weeknights in August 2020 and the total cost was over $500. For that price I expected a good experience. Unfortunately the room was moldy and had an overwhelming mildewey smell which was mixed with a very strong air freshener scent. Both mornings we woke up with stuffy heads and congestion. I think the mildew was in the ventilation system because it seemed worse when the a/c was on, but there were also small spots of mildew in the shower and a massive amount under the toilet seat. We are Silver Elite members with Marriott and usually have some perk when we check on (waters, room upgrade, late checkout etc.) but none was offered here. We used the parking garage which we were charged for in addition to the room expense. No one told us that our room key would not open the gate so we had to park the car and go back inside, wait in line, and find out that there was an alternate procedure. We swam in the pool but had to go to the front desk to get towels in our wet bathing suits. It was overall disappointing. The purpose of our trip was to spend some time at Presque Isle and we wanted to be as close as possible to the park, but since we had to drive to the park anyway I really wish we would have stayed at a Marriott in the area. TRIPADVISOR.COM USER 

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