Sheraton Garden Grove-Anaheim South Hotel

12221 Harbor Blvd | Garden Grove, CA 92840-4005  [SEE MAP]Garden Grove, CA  [SEE ADDRESS]
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Courtesy of Sheraton Garden Grove-Anaheim South Hotel

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at the Sheraton Garden Grove-Anaheim South Hotel

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Guest Reviews

TripAdvisor Traveler Rating 5

Excellent Service

Jul 8th, 2019

Hotels.com had messed up the confirmation with the Hotel, but sweet Natalie and Gabby really spent a good time with Hotels.com to fix it. For making us have to wait, they included free parking and free breakfast for our entire stay! A great service by them and the Hotel which was highly appreciated by us. The Hotel is really nice, with pool and comfortable rooms/beds. In walking distance (abt 30 min stroll) to The Orange Outlet and Disney land. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice hotel at a good price

Jun 23rd, 2019

This is a nice property. I was here for business but it’s a great hotel for vacation. Close to Disney and restaurants. Easy access to the freeway and all of Orange County, making it good for business meetings. Check in was a bit slow. They did not have a special line for Bonvoy status members. The lounge was average as far as food. The service was very good. The pool is a bit below average. Lounge chairs need to be recovered, and no umbrellas for shade. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Unhelpful Sheraton Staff

Jun 20th, 2019

Top level membership to SPG, now Bonvoy doesn't mean a thing here. All staff were unwilling or full of fake excuses and bound by rules. Maybe it is due to the families going to Disney who stay here and annoy the staff, but this was not a friendly Sheraton to stay at. No upgrade, unwilling to let me have breakfast in the main restaurant and tried to force me to go to the terrible lounge with limited selections. No free parking, again due to Disney? TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Comfortable, clean Garden Grove hotel near Disneyland Resort

Jun 18th, 2019

I stayed at the Sheraton Garden Grove for 2 nights and was quite pleased with the hotel. My fourth floor room was away from the elevator all the way in the northeast corner (facing in Disneyland direction which is 2 miles north on S. Harbor). The king-size bed, furnishings, wi-fi, coffee maker, TV, all looked fairly new and in good working order. I needed wi-fi so was happy that Sheraton had free guest wi-fi and that it worked well on that floor, in the corner of the building! Check-in was efficient. Check-out was a little slower since a guest apparently had some problem that occupied the one station, but two additional staff members appeared and took care of the small line that had developed. Overall I thought the front desk staff, as well as housekeeping, were all friendly and welcoming. That is an important touch in a busy hotel! Note there is a parking fee of $15/night. That is not a surprise for the area and isn't too high a charge, but the parking lot seems relatively small. I was fortunate to find a parking space each night, but could tell that there were only a couple spaces left. I was concerned about availability, but assume there is some type of valet parking available though I didn't need to use that. Overall, I give the hotel a Very Good rating and would definitely stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great location and spacious rooms

Jun 4th, 2019

We stayed here on a 4 day trip to DisneyLand. This hotel is not within walking distance of the parks, so you'll need to get an Uber (around $7 per way). We were aware of the shuttle service, but opted for Uber for better flexibility. Rooms were very clean and spacious - room had coffee machine which had complimentary Starbucks coffee. We did notice that there is a $10 charge (per day or per stay?) to use the fridge, which is fairly cheeky. Bathroom was huge and well lit, entire room was very well taken care of. We didn't hear any noise from other guests. Check in and out was quick and efficient. Couldn't ask for more if visiting Disney! TRIPADVISOR.COM USER 

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