Sheraton Grand Chicago

301 East North Water Street | Chicago, IL 60611-4534  [SEE MAP]Chicago, IL  [SEE ADDRESS]

Courtesy of Sheraton Grand Chicago

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Riverfront location near Navy Pier
Some guests said that the rooms were outdated
Standing right behind the River Esplanade Park, the Sheraton Grand Chicago is within walking distance of Navy Pier, making this hotel a popular home base for families. And despite its location, this Sheraton is described by many recent visitors as quieter than most Chicago hotels. The Sheraton Grand Chicago's amenities are pretty standard – guest rooms come with the brand's signature Sweet Sleeper Beds, flat-screen TVs and high-speed Internet access (for a fee). Visitors are invited to take advantage of the hotel's other amenities, which include an indoor pool (with views of Lake Michigan), a business center and a fitness room. The Sheraton Grand Chicago is also home to several restaurants: Try Shula's Steak House for fancier plates and Chicago Burger Company for more casual fare. What's more, members of the Marriott Bonvoy program can accumulate or redeem points here.
Chicago, IL
Hotel Class
Property Type
Hotel, 1214 rooms
Primary View
City center, River, Lake



  • 4.0Hotel Class


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Critic Reviews



Enormous and ideally situated, this hotel calls out to families with its generously sized rooms and a large pool.


Designed as a downtown convention hub, the upscale Sheraton Chicago Hotel & Towers, with its massive event facilities, caters to business travelers and big groups staying for weddings or conferences.



The elegantly decorated, circular lobby is the welcoming point for guests.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 5713 have reviewed the Sheraton Grand Chicago, giving it a rating of 4, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4 based on 5713 reviews 4.0 (based on 5713 reviews)

Guest Rooms

The guest rooms at the Sheraton Grand Chicago include amenities such as signature Sheraton Sweet Sleeper beds, coffee makers with Starbucks coffee and Shine by Bliss bath products.
  • Complimentary newspaper delivered on weekdays
  • All rooms offer views of the Chicago River, the city's skyline or Lake Michigan
  • Wired and wireless Internet is available starting at $13.95 per 24 hours

Standard room size275 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The Sheraton Grand Chicago sits along the banks of the Chicago River and boasts views of the river, Navy Pier and Lake Michigan. It is best known for hosting large meetings and conventions, but its location is convenient for families and solo travelers as well.
  • A mile north of the Loop business district and about a half mile south of The Magnificent Mile shopping
  • Multiple bus stops nearby; closest "L" train stop is about a half mile west
  • Airport shuttle service provided by GO Airport Express Shuttle
  • 18 miles southeast of O'Hare International Airport; 13 miles northeast of Midway International Airport
  • 24-hour valet parking ($63)
  • 24-hour self-parking ($53)
  • Airport shuttle (with fee)
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The Sheraton Grand Chicago houses five restaurants, bars and lounges: Shula's Steak House, Chi Bar, Chicago Burger Company, Link @ Sheraton Café and LB's Bistro & Pâtisserie. The Sheraton Social Hour features two 2-ounce wine pours for $5.
  • Sheraton Social Hour held Monday through Wednesday from 5 to 7:00 p.m. in the lobby bar
  • Dining options include American cuisine that features everything from burgers and salads to gourmet steaks
  • Quick snacks available at LB's Bistro & Pâtisserie

Number of restaurants5

Cuisine TypesAmerican

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The indoor heated pool at the Sheraton Grand Chicago includes oversized windows with views of downtown Chicago and Lake Michigan.
  • Sun deck available
  • Deck chairs and tables provided
  • Open daily from 5:30 a.m. to 10 p.m.
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The Sheraton Grand Chicago offers a 24-hour fitness center with Life Fitness cardio and weight machines and a dry sauna.
  • Complimentary for hotel guests
  • Jogging and bicycling trails along Lake Michigan
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)


This Sheraton has 120,000 square feet of meeting and event space that spans across four floors. FedEx Office provides a full-service, 24-hour business center.
  • Sheraton Chicago Ballroom is 40,000 square feet
  • River Exhibition Hall is 35,000 square feet
  • Discounted valet parking for meetings and events

Number of meeting rooms37

  • Business center
  • Meeting rooms
  • Meeting and event planners available


Dogs are welcome at the Sheraton Grand Chicago. Guests must sign a liability waiver at time of check-in for any damages their dog may cause.
  • Dogs must weigh less than 75 pounds
  • Dogs cannot be left alone in guest rooms at any time
  • Dogs are not allowed in any area where food is served
  • Pets allowed (free)
  • Dog walking
  • Pet-sitting


Brides and grooms interested in the Sheraton Grand Chicago can utilize any of the property's 14 ballrooms or 37 meeting rooms for pre-wedding, wedding or post-wedding events. On-site wedding concierge is able to assist with details.
  • Overnight accommodations and breakfast for bride and groom
  • Changing rooms for the wedding party
  • Guest room discounts available

Maximum wedding guest capacity3270

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Find the Best Price

at the Sheraton Grand Chicago

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