Sheraton Grand Sacramento Hotel

1230 J Street 13th and J Street | Sacramento, CA 95814  [SEE MAP]Sacramento, CA  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 4

Vintage style in new hotel

Dec 29th, 2019

The main part of the Sheraton Grand used to be the central market back in the day. They have kept the feel of the market while updating it to current designs. The bar is nice, inviting and friendly. The sleeping rooms are nicely set up. The location is excellent, in easy walking distance to old town, the river, state capitol and park, newly being built convention center and lots of restaurants.. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great Business Hotel

Dec 4th, 2019

A central business hotel located close to all amenities. The rooms were comfortable and the staff were friendly however appreciate that the majority of its clients are business people and so provide you with the privacy you require to work. Decent bar and restaurant in the hotel and close to the convention centre and concert venues. Enjoyed my stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good location, attractive spaces

Dec 2nd, 2019

Organized a conference here for work. The staff was accommodating and helpful. Rooms are on the larger size, sheets were extra soft and housekeeping staff was very nice. If you are on a high enough floor you can get some cool views. The location is great for business or personal travel. The Capitol is just a handful of blocks away. Downtown Sac is on a major resurgence and there are lots of fun places to eat and drink around. This place is dog friendly, you can valet or self park in the garage across the street and it is directly across the street from the convention center (which is under major renovation right now). It's also not far from the new basketball arena which is very cool for a game or concerts. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Okay stay, value questionable.

Nov 16th, 2019

The location of this hotel is awesome. The state capitol and park are within walking distance and depending on your mobility DOCO is as well along with Old Town Sacramento. There are plenty of restaurants, library, parks and Post Office within walking distance. The hotel common areas are very spacious, airy and welcoming. The rooms are spacious as well but need updating in a big way. We were disappointed in the highly marketed Sheraton bed and bedding. Our sleep comfort was not good. The yellowing comforter between the top sheet and duvet along with the frayed edges on the sheets were very unappealing. The minor upgrades while appreciated do not do the building justice and are not enough to command hotel pricing market rates. The front desk staff was very welcoming, accommodating, efficient and professional. Starbucks onsite is a bonus. The parking situation that is not valet is very confusing and the valet parking is expensive. Marriott really needs to put some dollars into upgrading this grand old dame. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Club Level soon be Second Floor

Oct 23rd, 2019

Always great place stay! Employees volunteers, if appropriate, just always so friendly! Okay so stayed for 2019 Heart Walk! Final raised thought was $290.20! Two week later $305.20! Think know that the day of THURSDAY at Check In Desk the lady left envelope with my name for the Heart Walk! Nice of them! The Club Level currently on Twenty Sixth Floor! Was supposed be complete in late June or in early July! Stayed July, is still Twenty Sixth Floor! Well, there is construction on it! When done, the Club Level will be on Second Floor! They here at excellent Sheraton knowing that I use Club Level for all my meals, breakfasts and the hors d'oeuvres for my supper! Hey CELEBRITY GUEST that is me used to whenever possible, ordering from Child Menu! They then know why I use hors d'oeuvres as my suppers! During day even when food not scheduled be served, as now is 6:00 a.m. to 9:00 a.m. for breakfasts and 5:00 p.m. to 8:00 p.m. for the hors d'oeuvres, Guest or Guests can still access with room key, come in, read newspaper, get bottled waters or sodas! I get bottled waters, cannot to tolerate soda! The bubbly sometimes get reaction (VOMIT) now CELEBRITY GUEST more polite than that! House Keeping should not have clean that! Stay here excellent Sheraton in Sacra! Many times the Sacra Embassy Suites cheaper but for CELEBRITY GUEST and Sheraton know it, I not comfortable that location! There white lines but without any the traffic lights, safety first, cannot always know when cross! Ouch, not need any more injuries (May 27, 2005)! As say all employees all volunteers are excellent! Why word Volunteer! Think of it, I that is CELEBRITY GUEST on my own not Court Judge sentences Prisoner, since July 1991, volunteer on my own several places! Hello to Norbert (the Stork) if reading this! This is CELEBRITY GUEST! See you soon! TRIPADVISOR.COM USER 

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