Sheraton Houston Brookhollow Hotel

3000 North Loop West Frwy | Houston, TX 77092-8810  [SEE MAP]Houston, TX  [SEE ADDRESS]
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Courtesy of Sheraton Houston Brookhollow Hotel

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Guest Reviews

TripAdvisor Traveler Rating 4

Nice Hotel

Jan 6th, 2020

We stayed at this hotel as part of a wedding block for a friend's wedding. The ballroom and wedding venue are beautiful and it was nice to be able to stay at the same location as the wedding. The rooms are fine, maybe a little dated, but I think that's reflected in the price. All the employees we encountered were very friendly and helpful. There is plenty of free parking, and the hotel is fairly easy to get to, even if you don't know your way around Houston. I definitely appreciated being in an area way from any tolls. Overall, it is a nice place that is definitely aided by its convenience. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Thank you

Dec 3rd, 2019

Thank you for an excellent stay. Everyone who works here is amazing and nothing is too much trouble from the cleaner to the receptionist and everyone else too. If you want a cab they will get you one. If you want something they will help you find out where to get it from TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wedding

Nov 19th, 2019

I had my wedding at this location and it was fantastic. I loved every little thing food was good price was reasonable I would definitely recommend to a friend!! The night stay was good as well room was clean bed was comfortable good price for the room , and the room service was fast and good. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Older but not bad

Nov 3rd, 2019

We stayed on the 6th floor, had a decent room with 2 beds. We requested a fridge, it showed up but didnt work- no knob to turn it on. The bathrooms were yellow and out dated, the shower drain was one of those super slow ones that your feet end up standing in the dirty water. The beds weren't bad and the sheets were comfy. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not up to standards

Oct 23rd, 2019

Disappointing. This is how I can explain my stay. The front desk was understaffed and I had to wait over 30 minutes to check in because the rooms weren't ready yet. It happens no big deal. I have Bonvoy gold status but it wasn’t acknowledged. The room looked old and it had a weird smell( it smelled like someone had been smoking in it) this was a nonsmoking room. I would not recommend this hotel to a friend. Do yourself a favor and skip this hotel. Go somewhere else. TRIPADVISOR.COM USER 

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