Sheraton Inner Harbor Hotel

300 South Charles Street | Baltimore, MD 21201  [SEE MAP]Baltimore, MD  [SEE ADDRESS]
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Courtesy of Sheraton Inner Harbor Hotel

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Guest Reviews

TripAdvisor Traveler Rating 3

Not Holding up the Sheraton Reputation

Jul 21st, 2019

The hotel itself wasn't too bad, most of the staff were friendly. However, they advertise having a pool but do not have one, that was a big disappointment. We never got our room cleaned one day & didn't always replenish toiletries, cups & coffee. For the price we paid I would expect more. The microwave they had in the room upon our arrival must've broke, was taken out & never replaced. Anything purchased in the hotel was ridiculously priced. Probably wouldn't stay there again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Ignore the negative reviews this was a good find

Jul 18th, 2019

I was glad I ignored the negative reviews and stayed here! View of Camden Yards from our room, short walk to the ball field and the inner harbor along with a lower price than other hotels nearby made this a great find! Rooms were very nice and comfortable to just relax in. Upon leaving for the afternoon the staff was passing out warm pretzel breadsticks with beer cheese which was a nice treat. Yes they charge for parking, but all the other inner harbor hotels I looked at did too. The only negative was we had some issues exiting the parking garage but luckily a push of the intercom button and the staff reset the machine and we were able to exit. We were only here one night but enjoyed our stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Worst Hotel no way this is 4 Stars

Jul 18th, 2019

Having traveled the world this was by far the worst Hotel. Sewage backed up in sink every night except on last night. Reported this daily. Waking up to green residue in the sink & hairs. You would hear it bubbling up every night. Bed sheets gross. One sheet had filling that was clumped up and looked stained ( Brown yellowish clumps throughout sheet) took 2 days to get this changed These sheets should be thrown away To think this establishment is Marriot Bonvoy rewards makes Marriott look pretty bad to be affiliated I would not recommend or ever stay again Hostels in Europe are better And service at Orioles ( Hotel in restaurant) slow and over price. Breakfast Buffet food temp a Problem TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Location is this hotel's prize possession

Jul 10th, 2019

The location of this hotel is the best feature and it is clean, that is about it. They charge $30 dollars a night for parking, when other nicer hotel around it do not charge. They charge for wifi, unless you are a reward members that is the only way to get around that charge. The first night I was here the ladies are the desk rushed through information and were not personable. The other nights were better, Maurice was very helpful and did not speak to me he didn't wish to be bothered. This is the worse Marriott, I have been in and I have been in a few. I expected more and the only reason I am not upset is because I did not choose or pay for this hotel, my job did. If I come back to Baltimore on my own, I will not stay here, I will stay at the Hyatt or the Holiday Inn or anywhere else. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Old and outdated but clean

Jun 30th, 2019

The rooms are terribly dated and old, but clean, and beds and pillows are comfortable. Another negative is you can hear every single thing in the rooms next door and outside. Breakfast restaurant is VERY ugly and old, stuck in time like a cheesy roadside restaurant. Breakfast buffet, unlike the place, was very good and complete. Marriott urgently needs to remodel this hotel, it is not up to regular standards. TRIPADVISOR.COM USER 

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