Sheraton Kona Resort & Spa at Keauhou Bay

78-128 Ehukai Street | Kailua-Kona, HI 96740  [SEE MAP]Kailua-Kona, HI  [SEE ADDRESS]
Credit

Courtesy of Sheraton Kona Resort & Spa at Keauhou Bay

Find the Best Price

at the Sheraton Kona Resort & Spa at Keauhou Bay

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Guest Reviews

TripAdvisor Traveler Rating 2

Extremely Disappointing

Feb 26th, 2020

It has been many years since we have stayed in a hotel as physically run down as this. Imagine bath tubs plastered in a number of spots, cracks in the outside walls, and broken drawers and cabinets. We splurged on a bigger room to spend time with friends but on the third night our room smelled like blocked sewage. We were able to move to another room close by just to sleep but the next day we had to pack and move to a different room. If you look at some of the sites for this place, they describe it as “upscale” but clearly that is not the case. Even the breakfast buffet was below expectations. The view on the ocean side was nice and the valet team were always on their toes. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Horrible Room

Feb 26th, 2020

We are Bonvoy Gold Elite and used our points to stay in this resort. It was run down, smelled like mildew, ceilings were coming down in the shower, ,broken mismatched chairs on the balcony. On top of that we waited over two hours for our room. The carpet was stained, pillows had small splattered blood stains, the grout in the shower had mold-not in one or two spots but consistently all over. It was a waste of our points and we will never go back. We did get an upgraded room after going to the manager. The room was better but it took a lot of persuasion and time to get a different room. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Beautiful spot. Needs updating

Feb 22nd, 2020

These folks have always been super nice. Stunning location on Keahou Bay. Close proximity to Kona, shopping, snorkeling trips. Decent food, although pricey. Rooms need updating. Slightly musty. To reiterate: beautiful spot. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Lovewly grounds and staff

Feb 21st, 2020

Lovely grounds and staff. The rooms themselves need some updating but loved the pool and slide! Next time I plan on swimming with the manta rays. I loved my visit to the island but the trekk was LONG from the east coast. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Beautiful location, nice property

Feb 20th, 2020

The location of this property is absolutely beautiful. It has gorgeous landscaping overlooking the ocean, and lots of great views of the sunsets. It also offers a lovely quiet pool as well as a vast pool area for families with a fun waterslide. There are many other amenities including a spa, but I didn’t use it so unable to leave a review. This was one of the nicer places we stayed in during a week long visit on the island. TRIPADVISOR.COM USER 

If you make a purchase from our site, we may earn a commission. This does not affect the quality or independence of our editorial content.