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at the Sheraton Lima Hotel & Convention Center
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Disappointing for a Sheraton Hotel
Mar 30th, 2020
Arrived early morning and staff were welcoming and efficient. Room was spacoous and beds were large and comfortable. There were no facilities for making tea and coffee which was a disappontment. The bathroom was adequate but the wash basion was in the bedroom behind a glass screen! Apart from the hygeine (how many germs on the door handle which I contantly cleaned with anti bac gel) is is the bathroom was used in the night the light had to be put on to use the sink disturbing anyone else in the room. We visited just as the Corona virus pandemic was starting The reaurant is off the reception area. Would recomend the breakfast very good selection and attentive service from staff for tea and coffee. The evening before we left it was announced that the country was going into lockdown. We had a scheduled flight for 9.20 in the morning but no one thought to inform us, good job we didn't oversleep! Hotel did arrange transport to the airport as traffic was stopped by police therefore there were no yellow cabs. Behind the hotel is a large shopping complex with supermarket, shops, and retaurants. There are also anumber of local reaturants within easy walking distance which provide a variety of cusine. TRIPADVISOR.COM USER
SCHOOL SERVICE TRIP DURING COVID-19
Mar 25th, 2020
I cannot thank this hotel enough! They were a MIRACLE at a time when our children were most in need. Our 15 year-old daughter was amongst 19 kids who were stranded with 2 teachers during the Peruvian borders closing because of the worldwide pandemic. This hotel took EXCEPTIONAL care of our children providing them delicious meals, fitness centre (for 1 hr daily), pool area (not inside the pool) and lounge area. During a time with so much stress around the world, they provided a safe, healthy and happy refuge for our kids. I would HIGHLY recommend this hotel for any guest. You know they will absolutely take care of you anytime there is a world crises. This hotel took care of our kids when they were far away from their families. Thank you so much. You are a God-send. Wishing you all health and safety during this world crises. TRIPADVISOR.COM USER
Mar 9th, 2020
Everything was perfect. Beautiful Suite, great staff. An especial thank you to our housekeeper, Victor Matos, for the awesome arrangements that he did in our suite. My son loved it. We hope to come back soon. TRIPADVISOR.COM USER
Very good hotel.
Mar 8th, 2020
The Sheraton Lima is an excellent hotel. The staff is amazing, as a luxury hotel they are ready to solve all your needs. The only thing to improve is the rooms are vintage. They need immediately to be renew. TRIPADVISOR.COM USER
The best hotel to stay in Lima
Feb 16th, 2020
The Sheraton is the best hotel to stay in Lima. We were close to government palaces, museums, and churches, This is a great base for sightseeing. The staff at the Sheraton is extremely friendly and will bend over backwards to meet your needs. The service we received was exceptional. A special mention to the great team at the breakfast area and club lounge attendants. We are very grateful to everyone. TRIPADVISOR.COM USER
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