Meliá Nassau Beach - All Inclusive

West Bay Street | Nassau  [SEE MAP]Nassau  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Excellent Customer Service

Jul 3rd, 2020

I was due to travel to The Bahamas at the end of March 2020. And I’d made my booking for the Melia Nassau Hotel through Hotel.com I’ve tried calling/e-mailing hotel.com for the last 3 months for them to sort out my refund. And still hotel.com have not resolved my enquiry. So today I decided that I was going to contact the hotel direct and do the job that hotel.com should be doing. I contact Nikisha at Melia Nassau Hotel who was so helpful and manage to arrange my refund in less then an hour. That’s what I call excellent customer service. I will be travelling to the The Bahamas in the future and will definitely be booking this hotel. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Be careful giving this hotel your money in advance of your stay.

Jul 1st, 2020

I purchased a non-refundable room. The hotel was closed for business on the weekend I had booked. I asked for my money back and they refused, citing the part of the agreement that says there is no refund if the customer cancels. They (the hotel) cancelled on me by closing the hotel due to the virus. I did not cancel. I would not trust these people with any advance deposit - appalling policy! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Family vacation

Jun 5th, 2020

We have been coming here for the last 10 years & I can honestly say WE have NEVER had any problems. Everyone is so welcoming & polite. Most of the staff welcomes us with open arms especially front desk (Wentworth) Melvern Williamson (Mel) has always made sure that our family has had an outstanding stay here at Melia. Mel always has a smile on her face & always making sure every guests in the resort is pleased & happy. Mel Williamson treats everyone with highly respect. I can’t wait to spend my vacation with Mel at Melia Resorts Nassau Bahamas the end of July 2020. You guys come & join us at Melia on your next vacation & we promise you will have the time of your life! See you guys Soon 💕 TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Thank you

Jun 4th, 2020

Just wanted to say Hi to all of our friends at Melia Nassau ... Kellie, Freddie, Patrick, Kent, Lil Mo, Leandra, Creshanun, Oquindo, Doniesha and Tierra.... And thank you all for always making our visits so much fun! We hope that you are all safe and well!❤ Sandy n Darren TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Awesome Spring Break Experience

May 15th, 2020

I went to this Melia in Nassau with my grade on our spring break and we had awesome service from bartender Monique. She was electric! She made our stay enjoyable and she livened up the beach for us. She was so helpful and even danced away the day with us one time. This was definitely a memorable trip to the Bahamas. Many thanks! TRIPADVISOR.COM USER 

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