Sheraton Omaha Hotel

655 N 108th Ave | Omaha, NE 68154-1755  [SEE MAP]Omaha, NE  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

WOW The best so Far

Sep 4th, 2019

We travel a lot and stay at many motels/hotels We've rated quite a few as great/good and great staff. So far none can hold a candle to this Sheraton's staff. They were the best ever we've encoutered. Their freindliness and attention to our stay was a 100 on a scale of 1 to 10.. This location has been the best so far on our trips this past year and a half. Thanks to all that work there. Front desk, bartenders, housecleaning and food service a BIG THANKS from both of us... WOW great job......... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Breakfast

Aug 28th, 2019

Had a wonderful stay. The breakfast was wonderful, rooms were clean.Staff was helpful and pleasant. Great front desk staff, helped with our questions and concerns. Great indoor pool, good size and clean. Would stay again TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Awful Experience

Aug 27th, 2019

The Sheraton Omaha Hotel was an awful experience. Our family traveled to Omaha for aa Anniversary Party. We had major problems making reservations. Many people in our party had issues. Once checking in, multiple people had issues. One of our family members was given the wrong room booked under another family member's name, but did not know it until the other family was checking in at 11:00 p.m. The hotel did not change the names, just gave them the other room reservation. Luckily there wasn't damage in the room otherwise the other person would have had to pay for it because they never switched names or credit cards. When I checked in for three nights, one night was booked under one name and the other two nights were booked under different spelling, without anyone telling me. I had to have my cards re-keyed the next day because of this. I tried to talk to the manager about it and she was super rude and blew me off. Our room was the incorrect room that did not have a king and pullout couch. The nice man working the front desk changed our room. The room we moved too, still had garbage in the can from the previous people, so who knows how clean our room was. The pool area was very dirty. The tables had not been washed for a very long time. The front staff was nice and I did not complain to them. You can tell they were very sorry for all the mistakes and work in a bad environment. The hotel was probably nice back in the day but I would not recommend it any longer. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great visit

Aug 26th, 2019

This was a wonderful place to stay for my family when visiting there zoo. The location of the hotel was perfect for everything we wanted to do. We were greeted and checked in by Shannon who was just so polite and friendly. Our room was very clean and the hotel staff was very accommodating. We had breakfast at the buffet, which was very impressive and they had the best bacon.we definitely would stay here again if we are in Omaha again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

great stay

Aug 22nd, 2019

hotel very quiet. everyone were very nice. rooms was clean beds are very comfortable. the food was great the pool is 8ft i really loved that with exercise room right through pool area wish they had a hot tub but overall great business trip. TRIPADVISOR.COM USER 

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