Sheraton Palace Hotel Moscow

1st Tverskaya-Yamskaya Str. 19 | Moscow 125047  [SEE MAP]Moscow  [SEE ADDRESS]
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Courtesy of Sheraton Palace Hotel Moscow

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Guest Reviews

TripAdvisor Traveler Rating 5

Amazing service in Moscow

Jan 28th, 2020

The room was very good, but the service was impeccable. I arrived very early (the train from the airport is super-efficient) and my room wasn't ready, but the girl offered me to use the gym shower! The concierge knows absolutely everything around the area and is very willing to assist with any questions you may have, and the bell boys -even though they don't speak fluent English - they go above and beyond to help The people in this hotel are absolutely gems! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Time as a game changer

Jan 27th, 2020

I know this hotel for many years, it was in this location, that is quite good probably 15 years or even longer. I had lunches there from time to time or some kind of event for my clients. But I never lived there. I have tried this January and already a couple of times. On both stays my rooms were really good and very comfortable! The hotel has an executive lounge that has made my stay even better. But what I am trying to say is that area around hotel has changed greatly adding tons of new restaurants and cafes and from good location to hotel it has become perfect. There is even a new bear restaurant in hotel itself, I went down there at 2:00 AM and I was surprised to find there still a lot of people. This part of Tverskaya used to be deserted after ten in the evening as there were no places to go and now they are all around you. Great places to go next door to a very good hotel! What else do you need when you travel! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Good choice

Jan 11th, 2020

Stayed for couple if nights in this hotel. I like it’s location. It is just walking distance from the Belorusskij train station, Sheremetyevo Aeroexpres and from circle metro line. Rooms are spacious. There is a beauty salon in the lobby. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Average

Jan 6th, 2020

The only good thing about this hotel would be size of the rooms (very spacious) and the friendly staff. All in all, a little further away than most would prefer from main attractions but comfortable enough for our 5 day stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Totally misleading name!

Nov 21st, 2019

If you’re expecting standard Sheraton, no, its not a standard Sheraton... No full service spa and swimming pool. Rooms are veeery small! If you get upgrade - dont be happy the difference is additional 2 sqm and room is ‘renovated’ that’s it. So definitely there’s no sense to book higher class room. As a titanium member i spent >30 minute to get upgraded room... No recognition of the status at all, there’s no sense you’re Titanium member or not. You’ll be treated the same way. Bed is not comfortable as regular sheraton hotels. TV is from 90’ only cable channels and mainly Russian broadcasters. As for positive, location is great! Easy to access subway and red square. TRIPADVISOR.COM USER 

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