Sheraton Philadelphia University City Hotel

3549 Chestnut St. | Philadelphia, PA 19104  [SEE MAP]Philadelphia, PA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Comfortable even with Covid-19

Jul 1st, 2020

We had to travel from Miami for a family funeral the last week in June. It was challenging with Covid-19. Originally we had planned on staying at a hotel close to family in Atlantic City. We found that the hotel was unsafe with most people not wearing masks including the staff. We didn't even check in and decided to stay at the Sheraton Philadelphia. We chose this hotel because we have stayed multiple times in the past and felt it would be a safer option. We were not disappointed. All staff wore masks and we felt the rooms were clean. It was a relief to have somewhere to stay where we felt comfortable. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Service

Jun 1st, 2020

Excellent stay I enjoyed myself the front desk person Ron was a very big help and very understanding. Also I was lost and security guard Bria helped me find my room. She was very understanding and polite.I would recommend this hotel 5 stars TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Friendly staff

May 26th, 2020

Ron is a very kind and polite associate. Definitely made my stay feel welcoming. The hotel is also in a good location, close and convenient to good food and stores. I would definitely come back and stay again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing staff and amazing hotel service!

May 25th, 2020

Excellent hotel and amazing staff. I had the pleasure of working with Ron, he was professional and polite. He made me feel comfortable and anything I needed he saw to it right away. I will definitely be back to stay in the near future my experience was awesome and greatly appreciated. Thank you again Ron and staff. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Thank you to all of the staff during COVID-19!

Apr 28th, 2020

I just wanted to say thank you so much to all of the staff working at the hotel during this crazy time. In particular, I especially want to thank Jackie who went above and beyond every single morning I was there before going into the hospital. She was so lovely and helpful and really brightened my day during a difficult time. TRIPADVISOR.COM USER 

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