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Sheraton Puerto Rico Hotel & Casino

200 Convention Boulevard | San Juan 00907-4905  [SEE MAP]San Juan  [SEE ADDRESS]

Courtesy of Sheraton Puerto Rico Hotel & Casino

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Five restaurants that serve everything from sushi to Brazilian-style meats
Hotel does not sit directly on a beach
Positioned in San Juan, Puerto Rico's Convention Center District, this Sheraton outpost greets working travelers with a fully equipped business center, spacious conference facilities and an easy commute to the Isla Grande Airport. Meanwhile, the property's full-service spa, infinity pool and casino provide a relaxing oasis for leisure travelers (although some recent visitors warned that sun-seekers will be disappointed with the hotel's distance away from the beach). When hunger strikes, head to Choices Urban Bistro for international fare, savor fresh sushi at The District Lounge & Sushi Bar, venture to Texas de Brazil for Brazilian-style steakhouse dishes, enjoy authentic Puerto Rican and Cuban cuisine at Metropol Restaurant or grab a light snack from The Bay Pool Bar & Grille. At the end of the day, you'll rest easy on one of Sheraton's signature beds as you enjoy in-suite entertainment on your 40-inch flat-screen TV. In-room Wi-Fi access is also free thanks to the property's daily resort fee. And because this hotel is part of the Marriott family, Marriott Bonvoy members can earn or use points here.
San Juan
Hotel Class
Property Type
Hotel and casino, 503 rooms
Primary View
Bay, Neighborhood, Ocean
Traditional, Modern



  • 4.0Hotel Class


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Critic Reviews



Most of the guests who stay here do so to attend events at the adjacent Puerto Rico Convention Center. But we have to give the hotel props for its facilities, which include the island’s largest casino, and a superb spa and health club.

Travel + Leisure


Facing the Bay of San Juan to the west and only a two-minute walk southwest to the Puerto Rico Convention Center, Sheraton Puerto Rico Hotel & Casino is a convenient business and leisure choice. The 503 rooms and suites blend modern amenities – like 40-inch flat-screen televisions and iPod docking stations – with city, beach, or pool views.


It's geared toward business travelers, but those with free time can hit the fourth-floor infinity pool and sun deck with views of the bay. Guests of the Sheraton Club Rooms get access to free breakfast and snacks in the Club Lounge.



Offering numerous on-site activities, a sumptuous spa, fourth-floor infinity pool, sun deck, fitness studio, San Juan's largest casino and restaurants overseen by the coach of the National Culinary Team of Puerto Rico, you won't ever need to leave the hotel to have a good time.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 3293 have reviewed the Sheraton Puerto Rico Hotel & Casino, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 3293 reviews 4.5 (based on 3293 reviews)

Guest Rooms

The Sheraton Puerto Rico Hotel & Casino's accommodations feature beige carpets and upholstered headboards, white linens, white and wooden furnishings and orange accent walls. Inside, travelers will find Sheraton Signature beds, coffee makers, iPod docking stations and 40-inch flat-screen TVs. Standard guest rooms offer city vistas, while upgraded rooms provide views of San Juan Bay. Suites include additional living space, neutral color palettes, Club Level access and walk-in showers and bathtubs. Some suites also have wet bars, pantries, balconies and dining tables.
  • In-room Wi-Fi access part of 17.76 percent daily resort fee
  • Presidential Suite has a personal fitness center
  • Club Level access accommodations include daily breakfast for two, exclusive business center services and evening hors d'oeuvres

Standard room size310 to 407 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The Sheraton Puerto Rico Hotel opened in 2009 as the anchor for the Puerto Rico Convention Center. There's not much in the neighborhood within walking distance, so guests will need to rent a car or rely on taxis if they want to go to more lively parts of the city. An on-site rental car desk is available in the property's parking garage. Historical Old San Juan's shops, restaurants and attractions are located less than 3 miles northwest.
  • Luis Muñoz Marín International Airport sits 7 miles southeast
  • San Juan Cruise Port is 2 miles northwest
  • 24-hour valet parking ($25)
  • 24-hour self-parking ($18)
  • Airport shuttle
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The Sheraton Puerto Rico Hotel features five restaurants, including Choices Urban Bistro, which serves international dishes for breakfast, lunch and dinner. In Texas de Brazil, Brazilian-style meats, sides and drinks are on the menu. At The Bay Pool Bar & Grille, diners can enjoy lighter grilled specialties and cocktails by the pool. Metropol Restaurant specializes in authentic Puerto Rican and Cuban fare. And for Asian-inspired tapas and sushi, there's The District Lounge & Sushi Bar.
  • Cafe with grab-and-go options
  • Room service available 24 hours a day
  • Accommodations with Club Level access receive complimentary breakfast in Club Lounge

Number of restaurants5

Cuisine TypesAsian, American, Latin American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


On the fourth floor of the hotel, guests will find an infinity-edge pool that overlooks the bay and the San Juan Cruise Port. Two shallow areas for kids are available, as well as a longer section suitable for swimming laps. Plus, families have access to a children's pool. Lounge chairs, pool cabanas and a pool bar can be found on the pool deck.
  • Jacuzzi located near pool bar
  • Charges apply for use of pool cabanas
  • Pools open daily from 6 a.m. to 10 p.m.
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The 6,900-square-foot Zen Spa Retreat features eight treatment rooms, two VIP suites, a Vichy shower, men's and women's locker rooms with saunas and steam rooms, two relaxation lounges and a tea room. Treatment options range from massages and facials to body wraps and hair and nail services. A select number of Zen stone treatments that use natural elements like basalt lava, marble and jade stones are also available.
  • Spa open daily from 9 a.m. to 7 p.m.
  • Spa packages

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


The property's infinity pool features two shallow areas ideal for children, and there's also a designated children's pool. The hotel can also arrange babysitting services for a fee.
    • Kids Club
    • Free Kids Club
    • Fee for Kids Club
    • Cribs
    • High Chairs


    The Sheraton Puerto Rico Hotel's fitness center offers LifeFitness cardio and weight-training equipment, plus free weights and exercise balls. While working out, guests can enjoy views of San Juan Bay through floor-to-ceiling windows.
    • Fitness center open 24 hours a day
    • Presidential Suite features personal fitness center
    • Part of on-site pool is ideal for swimming laps
    • Weight equipment
    • Cardio equipment
    • Yoga mats
    • Free fitness classes
    • Premium fitness classes (with fee)


    More than 40,000 square feet of space is available in the Sheraton Puerto Rico Hotel's conference center. The largest meeting venue is the 16,000-square-foot San Juan Grand Ballroom, which can accommodate up to 1,800 people for receptions or up to 1,200 guests for banquets. An additional ballroom, two boardrooms and a terrace are located on-site as well. For even more space, business travelers can host events at the adjacent Puerto Rico Convention Center. A 24-hour business center with computers, printers, laptop docking stations and a TV is also available.
    • Business amenities include audiovisual equipment, whiteboards and on-site catering (charges apply)
    • San Juan Grand Ballroom can be divided into seven smaller spaces
    • Private meeting space and exclusive business services for guests staying in Club Level accommodations

    Number of meeting rooms25

    • Business center
    • Meeting rooms
    • Meeting and event planners available


    The Sheraton Puerto Rico Hotel welcomes dogs and cats. No fees apply, but pets cannot weigh more than 40 pounds. A two-pet limit applies per room. Guests with pets are required to fill out a pet waiver upon arrival.
    • Welcome amenities for pets include dog beds and food and water bowls
    • Pets cannot be left alone in rooms
    • Pets allowed (free)
    • Dog walking
    • Pet-sitting


    Weddings with up to 500 guests can be hosted on-site. The property's largest wedding venue is the Miramar Ballroom, which features floor-to-ceiling windows with views of the nearby marina. For outdoor weddings, there's the Bellavista Terrace, where visitors will find marina, city and bay vistas. Wedding packages are not available; however, couples can arrange ceremony and reception details through the property's wedding planners.
    • Free honeymoon registries
    • Custom catering menus can be arranged

    Maximum wedding guest capacity500

    • Hotel hosts weddings
    • Outdoor space for weddings
    • Wedding planners available

    Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

    Find the Best Price

    at the Sheraton Puerto Rico Hotel & Casino

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