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at the Sheraton Raleigh Hotel
Excellent Location and Wonderful Service
Jul 15th, 2019
When I stay in Raleigh, Sheraton will be my first choice. Their rooms are large and comfortable. They are modern and kept up to date and in good repair. The bathrooms are nice and clean. The bed is HEAVENLY. I slept so well on their bed. I liked how the pillows are different so you can pick the one that best suits you. I would recommend having a room away from the elevator. The walls are thin so the noise from other patrons who are rude and loud at 1 AM in the morning is annoying. TRIPADVISOR.COM USER
Assigned Occupied Room!
Jul 14th, 2019
Checked into this hotel very early on the morning of July 12th by on duty manager Amanda and was provided a room that was already occupied by another guest! This can NEVER happen! This severely jeopardized my personal safety. In addition, after returning to the front desk for another room, the next room couldn’t even be opened by security at the hotel! Only after security called back down to the front desk for yet another room was I finally able to secure an appropriate room on the 3rd attempt! TRIPADVISOR.COM USER
Descent place to stay
Jul 7th, 2019
We had a basketball tournament for our us in Raleigh for the weekend and the entire team stayed here. It was nice and was clean. We found the rooms fairly small though. We had a queen bed and there was a small couch and table in there but not very comfortable. Our view outside the window was a brick building with boarded up windows with plywood. However, room was clean and so was the bathroom. Parking was across the street (inconvenience) but the big disappointment was that our "Sheraton card" to open the gate to get out of the garage didn't work twice! Very frustrating as there is no attendant working there and we had a difficult time reaching a live person on the intercom. TRIPADVISOR.COM USER
Jul 2nd, 2019
Attended a function at hotel for homecoming. Very nice and clean. Hope to make reservations to stay there on my next homecoming visit this year. Very pleasant atmosphere and temperature setting for such a large group of people. Very close to all the school activities . TRIPADVISOR.COM USER
Jun 30th, 2019
Stayed here recently on a business trip. I think Raleigh is a sleepy town but overall nice. The hotel is located downtown and lots of restaurants within walking distance. the hotels concierge lounge is ok with the basics available. They offer a dinner and breakfast and I believe it is open all day with access to bottled waters and sodas. Not a bad alternative for breakfast if you need it to be quick. The restaurant Jimmy Vs onsite appears to be a nice place with a good crowd even on a Tuesday night. A little pricey though but good ambience. Great customer service by the front desk, especially if you leave something behind of value like it happened to me. They found it and shipped it back quickly. Overall I recommend this hotel if you are in the Raleigh, NC area. TRIPADVISOR.COM USER
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