Sheraton Salzburg

Auerspergstrasse 4 | Salzburg, Salzburg 5020  [SEE MAP]Salzburg, Salzburg  [SEE ADDRESS]
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Courtesy of Sheraton Salzburg

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at the Sheraton Salzburg

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Guest Reviews

TripAdvisor Traveler Rating 4

Good and convenient

Oct 14th, 2019

The hotel is located conveniently midway between the train station and the old town so all the tourist areas are within walking distance. We stayed in a Deluxe room which was spacious and very clean . Breakfast was good, all western selections but it was the same all 4 nights we stayed . What I find tiresome is having to ask daily for essentials like toothpaste . It is not difficult to assume that if a guest asks for it that he would require it for the duration of his stay. Bath towels were rough and felt well used. The mattress does not give good back support Housekeeping was a bit lacking. The waste bin in the washroom was not emptied for 2 days. A glass with which I had made coffee was likewise left uncleaned ,untouched on the washroom counter. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

SECOND TRIP EVEN BETTER

Oct 10th, 2019

We had a wonderful time exploring Austria and the Sheraton Grand in Salzburg was the perfect place to stay. It was just a short walk to the train station and the bus stops. After a busy day exploring, the club lounge was very relaxing with great snacks and beverages. We traveled all over the lakes region and in to Germany on day trips. The old city is within walking distance and there are many outside restaurants if you choose to have a change of pace. We enjoyed an upgraded room and the service was excellent. When we return to Austria next year, the Sheraton Grand is sure to be our choice. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Location & Very Nice Hotel

Sep 29th, 2019

We are very happy with the Sheraton, great staff, Melisa at the front desk very sweet. I got upgraded to a Junior Suite which is on the 3rd floor. Very nice even though it hasn't been refurbished yet. Very nice bathroom, double sink, large tub and separate shower. Toilet area has a pocket door to close off which is very convenient so the rest of the bathroom can be used. Comfortable beds and nicely decorated. Couch, two chairs, desk along with cabinet with refrigerator. The Lounge on the 7th floor is nice and roomy. Lamin has been such a gracious host and we have enjoyed him so very much. We will be sad to leave as we head for Prague in a few days. The food in the lounge was good, we had breakfast upstair and it's opened all day for snacks and drinks. Nice to sit upstair and relax, we are traveling with family so the lounge works out very well for the 4 of us. We also could eat downstairs at the breakfast buffet which was also nice. We have really enjoy our 5 nights in Salzburg and I would highly recommend this hotel. The Lobby is very nice, lots of seating areas, nice bar on the first floor. Very close to "Old Town", local bus, steps away. Beautiful Mirabell Gardens also steps away, we went to a concert in the Marble Hall,too. Shopping nearby, along with cafe's to sit and people watch. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good location, standard hotel

Sep 28th, 2019

This is a standard Sheraton, so you know exactly what you will be getting. Very clean, staff is friendly. The breakfast buffet is quite nice. The hotel, and rooms, in particular, are outdated in furnishings. We received an upgrade to a larger room overlooking the gardens which was quite nice. Window open so we could get fresh air. Executive Lounge provided nice snacks during regular hours. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Five nights in Salzburg with Points

Sep 10th, 2019

My wife, our two year old and I are in the middle of our five night stay at the Sheraton Grand in Salzburg. I had originally requested 5 nights of upgrades with my Suite night certificates but was denied five days prior to check in. I did not call or email or bother the hotel prior to arrival, just figured I would see what happens. When I checked in without asking I was informed we had been upgraded to a Junior Suite! The room is on the third floor and has not yet been refreshed, but it’s still a great room and we are enjoying our stay very much. I had seen previous posts but can assure everyone that the lounge is once again open 6:30 AM-10:30 PM. No reduced hours as it sounds like they had a few weeks ago. Breakfast is served in the lounge and hot food comes out around 8 am. Before that you have everything but eggs, bacon and sausage. Including access to beer and sparkling wine on request. Throughout the day the lounge is open and it’s a great spot to stop and get a drink and a snack. Dinner snacks tonight included mini egg rolls and chicken on a stick. Very nice. We did not bring a car seat so we are reliant on public transportation. Walked from the train station to the hotel the first day but since have become comfortable with the bus from a stop just a few minute walk from the hotel to get to the train station for the grocery store and a day trip today to Hallstatt. Looking forward to enjoying the next thee days here before taking the train back to Munich for a night before flying home. If anyone has any questions about the property feel free to reach out while we are still here so I can try to answer. TRIPADVISOR.COM USER 

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