Sheraton Santo Domingo Hotel

365 George Washington Avenue | Santo Domingo, Santo Domingo Province 10205  [SEE MAP]Santo Domingo, Santo Domingo Province  [SEE ADDRESS]
Credit

Courtesy of Sheraton Santo Domingo Hotel

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Overview

Affordable, central hotel with superb customer service
Some guests say a few room amenities need to be updated

If you're looking for something simple and comfortable for your vacation (not to mention affordable), then the Sheraton Santo Domingo Hotel may be the right fit. The hotel's 245 guest rooms are decorated in neutral color palettes and feature Sheraton Sweet Sleeper beds, flat-screen TVs, minibars and ample work space. Outside the rooms, the hotel boasts a well-equipped fitness center, plus a business center and an outdoor pool. But what stands out about this Sheraton property is its location. The hotel is close to the city's historical Zona Colonial, the financial district and the Don Diego cruise terminal. Not only that, but the hotel is situated across the street from the ocean, which means guests can enjoy water views from upgraded accommodations' floor-to-ceiling windows or balconies. In addition to offering a superb location, guests praise the property's top-notch customer service, with many saying that the staff went out of their way to make their stay special. Others rave about the cuisine served at the internationally focused Cafe Casabe Restaurant, the sushi venue and the pool bistro. However, a few visitors did report minor room issues like malfunctioning air-conditioning units and weak water pressure in their showers. Remember, this property is part of the Marriott hotel family, so Marriott Bonvoy members can earn or use points while staying here.

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Location
Santo Domingo
Hotel Class
4.0-star
Property Type
Hotel, 245 rooms
Primary View
City center, Ocean
Style
Traditional, Modern
Best For
Business travelers, Couples

Explore

Scorecard
  • 4.0Hotel Class
  • GOODCritic Rating

Rankings

U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

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Critic Reviews

Other Awards

  • TripAdvisor Travelers' Choice Awards 2018

Fodor's

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What comes around goes around and after several evolutions, this deluxe, Malecón high-rise has once again been rebranded as a Sheraton hotel, as it was in the early 1990s. ... The impressive rooftop pool has new Euro-furnishings and Bali sun beds.

Oyster.com

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The Sheraton Santo Domingo is a three-and-a-half-pearl hotel with a strong business vibe, located across from the seafront and a short drive from the Colonial Zone and its restaurants. The property's... guest rooms are spacious and contemporary, with flat-screen TVs, well-stocked minibars, coffeemakers, practical extras like tech plugs and bathrobes, plus free Wi-Fi, but decor is lackluster.

Other Awards

  • TripAdvisor Travelers' Choice Awards 2018

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 2335 have reviewed the Sheraton Santo Domingo Hotel, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4.5 based on 2335 reviews 4.5 (based on 2335 reviews)

Guest Rooms

The Sheraton Santo Domingo Hotel's standard accommodations feature neutral color schemes, dark wood furnishings and crisp white linens. Amenities include flat-screen TVs, work desks and furnished balconies overlooking the resort or the sea. Guests who upgrade to club-level rooms on the top two floors get more space and access to the Club lounge with breakfast, evening hors d'oeuvres, business supplies and services, shoeshines and butler services.
  • In-room Wi-Fi access costs $12 per day; free for Marriott Rewards members
  • Complimentary bottled water; minibar items cost extra

Standard room sizeNone square feet

  • Internet (with fee)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The Sheraton Santo Domingo is located next to the city's Malecon, which overlooks the Caribbean Sea. Situated near a host of restaurants, shops and bars, the hotel is less than 2 miles west of Zona Colonial, a UNESCO World Heritage site packed with attractions.
  • Nearly 19 miles northwest of Las Americas International Airport
  • Less than 3 miles southwest of the Don Diego cruise terminal
  • 24-hour valet parking
  • 24-hour self-parking (free)
  • Airport shuttle
  • Car service

Within walking distance of:

  • Grocery store
  • Movie theater
  • Theater
  • Shopping
  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach

Dining

Three restaurants are available at the Sheraton Santo Domingo. Café Casabe Restaurant serves Dominican and international fare for all meals in a casual space overlooking the ocean and pool. At the poolside bistro, travelers can savor light fare. Additionally, the property features a venue that specializes in sushi and grilled dishes.
  • Room service available 24 hours a day

Number of restaurants3

Cuisine TypesBuffet, American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

The Sheraton Santo Domingo's outdoor pool features a shallow kids area. On the pool deck, visitors will find chaise lounges and a whirlpool. Travelers can also grab a bite to eat at the internationally focused Pool Bistro.
  • Free towels
  • Pool open from 7 a.m. to 9 p.m. daily
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lap pool
  • Wading pool
  • Lazy river
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo
  • Pool bar
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas

Kids

Families can request cribs and play yards to use in their rooms. The property's pool also features a shallow area for kids.
    • Kids club
    • Cribs
    • High chairs

    Fitness

    The hotel's fitness center offers a variety of cardio and weight-training equipment. The facility is open 24 hours a day.
      • Weight equipment
      • Cardio equipment
      • Yoga mats
      • Free fitness classes
      • Premium fitness classes (with fee)
      • Bicycles
      • Tennis
      • Guided runs
      • Paddle boats
      • Motor boats

      Business

      The hotel boasts 17,000 square feet of meeting space across 13 rooms. The largest venue, the Malecon Terrace, can accommodate up to 1,000 people. Dedicated event staff can help coordinate function details.
      • Audiovisual equipment
      • Business center
      • Marriott Rewards members can earn points for meetings hosted on-site

      Number of meeting rooms13

      • Business center
      • Meeting rooms
      • Meeting and event planners available

      Wedding

      The hotel is more popular for meetings than weddings, but there are a variety of venues suitable for weddings, receptions and related events. The property's event staff can assist with details.
      • Largest venue has space for up to 1,000 people

      Maximum wedding guest capacity1,000

      • Hotel hosts weddings
      • Outdoor space for weddings
      • Wedding planners available

      Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

      Find the Best Price

      at the Sheraton Santo Domingo Hotel

      Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

      Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.