Sheraton Sao Paulo WTC Hotel

Avenida Nacoes Unidas 12559 | Sao Paulo, SP 04578-000  [SEE MAP]Sao Paulo, SP  [SEE ADDRESS]
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Courtesy of Sheraton Sao Paulo WTC Hotel

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Guest Reviews

TripAdvisor Traveler Rating 1

Experience just keep getting worse every time

Jan 13th, 2020

1rst complaint about hammering & drilling was made at 10:30pm.. now it’s 1am ...correction..1:38am...and it continues. Sheraton São Paulo WTC customers experience stinks and yet I keep coming back because of my loyalty to Marriott. This is the last straw. I think I’m going to have to stay elsewhere TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Business Trip in São Paulo

Dec 8th, 2019

This hotel has a shuttle so getting to and from the airport is easy. They also lend you an adapter for your computer as soon as you check in. Right at the lobby is a bar so you can order food and drinks. The same lobby serves the daily buffet breakfast. I believe this is also the kitchen than provides room service. Within the hotel building is a connector to a mall wherein they have several restaurants and cafes. I had lunch in one of the Italian restaurants and it’s facing the mall atrium that happens to have a live band playing. Most restaurants’ menus are in Portuguese. In addition to the sit down restaurants, they have McDonalds and Burger King at the food court. This hotel is a few minutes away from a Fogo de Chao. I was also able to venture to MASP (museum) and it’s only 20 minutes away. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Poor value

Sep 26th, 2019

I had no choice but to stay in this hotel. I will never be back! It’s big, too big. The service is bad. The rooms really need a bit of work ... given the price you’d expect something better. The bathroom are horrible. The beds not comfy. Breakfast is really average. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

A pleasant stay

Sep 17th, 2019

I stayed at the Sheraton WTC last week and confirmed it is still one top property, especially for intl. travelers in São Paulo. The location is very convenient due to the proximity to the business district plus the service you get is top notch, and if you are a Marriott club member, then you get access to other amenities. Special thanks to Marina, the hotel account manager and Elsa at the spa. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nice Hotel Nice Location

Sep 15th, 2019

I am a Marriott Titanium Elite and had stayed at other Marriott hotels in Sao Paulo. I booked Sheraton with caution and was very happily surprised as how goof our stay at this Sheraton has been. We stayed here 4 nights and plan to stay at Sheraton from now on when we come to Sao Paulo, which is at least one time per year. All the staff have been marvelous, from bell man, to registration, maids, executive club, breakfast servers, all terrific. The executive club doesn't have much in the evening, but the hotel is connected to a terrific shopping plaza which is also an upscale design center with many different designers and manufacturers. TRIPADVISOR.COM USER 

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