Sheraton Suites Calgary Eau Claire

Sheraton Suites Calgary Eau Claire 255 Barclay Parade SW | Calgary, AB T2P 5C2  [SEE MAP]Calgary, AB  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

A++++ Awesome customer service

Aug 9th, 2020

My husband & I stayed here for 1 night, on the park and dine rate! It was a great deal, we got the room, valet parking & $40 food credit, for a great rate! It was about $167 all in, with taxes. My husband is gold elite with Marriott and we got a complimentary room upgrade. The king size bed was super comfy! We stayed in a, Deluxe 1 bedroom suite/1 King. All the staff were very welcoming, super friendly and professional. Excellent cleaning & “covid” practices! We had breakfast at the restaurant in the hotel, Flower & Wolf! Breakfast was great. Loved the decor. Walking distance to the rivers edge. My only compliment/suggestion, is would be nice if there was vending machines or snacks available, for a late night craving. There is a Joeys Eau Claire across the street and a bar called Barley Mill’s. Cactus Club is also a short walk away. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great location and super helpful staff. I would go back any time!

Jul 26th, 2020

We stopped in for a night in July 2020 on our way back home and really enjoyed this hotel and its service as well as location. Very clean, very nice staff and everything I could have hoped for, the Sheraton Suites Eau Claire delivered. Pro ti;s: there is an OEB breakfast place a close walk away for an amazing Calgary breakfast. And for you Instagram types, there is a cool cow bench across from the entrance that my daughter loved. I would happily return any time to this location. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Outstanding!

Jul 19th, 2020

We booked an overnight stay as part of a staycation - two families, including 3 children, 5 years of age and younger, as well as a large dog - and we were blown away! Our hope was to have a great visit and lots of pool time for the children and the Sheraton Suites Calgary Eau Claire went above and beyond all of our expectations! From accommodating an early check-in and late check-out (we really wanted to maximize our 24 hour stay-cation) to having dishes and a bed for our dog, it was incredible! The stay were extremely professional, friendly and very patient with our lively group! The hotel has done a fantastic job of providing sound assurance that their guests are safe in our current world of the COVID-19 pandemic - temperatures are taken every time you enter the hotel, hand sanitizer is in abundance, staff are outfitted with PPE and the attendant at the pool was constantly monitoring the number people in the pool to ensure capacity was not exceeded as well as sanitizing furniture, etc., as soon as people had left. We had the best time and cannot thank the staff and hotel enough - we will definitely be back and wholeheartedly recommend a stay if you are visiting Calgary or live in Calgary and are planning a stay-cation. Thanks so much again! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Pricy accommodation exorbitant parking fees when everything around is closed and empty

Jul 8th, 2020

Most amenities in this hotel are closed so even members have no access to club etc which used to make the price somewhat palatable....with all amenities closed they still charge very high fees and nail you on parking rates Must be the change to Marriott and the United States influences Would not recommend this hotel TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

For the most part, very good

Mar 15th, 2020

We stayed as part of a weekend break and first impressions were positive; friendly staff, even allowed us an early check in. We had a truck and didn't fit in their underground parking but were able to park across the road for just $6. Our suite was cozy but well designed; small kitchenette with mini bar - watch out for their prices; $6 for a can of beer is a bit much in my opinion. Comfortable beds but the room was really hot despite lowering the temperature. We sampled the pool (warm but very shallow), waterslide and hot tub. There used to be a good sauna there once but since has gone. Shame. The Flower & Wolf served up a great lunch and awesome cocktails; special mention to Doug who was simply great - don't lose this guy! Exploring the city from the hotel is super easy as its connected to the Plus 15, which pretty much leads everywhere downtown - so no coats required even on a cold winter day. We ate in with room service and the food was good. We treated ourselves to a movie, although at $25 it worked out more expensive than going to the cinema! Sadly, however, the breakfast was a disappointment. My son found a long black hair in his pancakes and we immediately lost our appetite, but still charged for the full amount. Overall, we really liked this city hotel and would return but probably eat elsewhere. TRIPADVISOR.COM USER 

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