Sheraton Suites Houston Near The Galleria

2400 West Loop S | Houston, TX 77027-4204  [SEE MAP]Houston, TX  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Great place to stay

Feb 1st, 2020

From the minute we arrived the welcoming staff made you feel like you were important. The rooms were great and very comfortable and front desk did everything to accomodate us so we could have connecting rooms. With their free shuttle bus we were able to visit near by areas and went beyond the call of duty when it came to going to NASA and the airport. Restaurant on site was also a lovely meal. Highly recommend TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

I enjoyed my comfy mini suite!

Dec 29th, 2019

The only thing missing was a microwave oven. I really missed having one. The room with a king sized bed, was comfortable and the pillows were perfect. Tv had enough options and the had some on-demand options as well. Hotel has dining and a lounge with tv. Also has a pool, All in all, I had a good experience, and the fact that they have free shuttle service available within 3 miles of the hotel helped a lot. Good shopping and restaurants very near, some within walking distance! Will definitely return. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Overnight following gala dinner nearby

Dec 27th, 2019

I was surprised and pleased at the good condition of the remodeled rooms, hallway and lobby. And especially nice was the unusual bonus feature that the concierge lounge was open and fully served throughout the weekend with great breakfast and evening appetizers. We had a nearby gala dinner and wanted to avoid a late night long drive home and this was a nice suite and very good location for just that purpose. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A Million Thank You's!

Dec 22nd, 2019

Thank you to the Sheraton for the wonderful service during my week stay for a business conference. The hospitality was among the best. My room was an added bonus full of comfortable amenities (sofa, mini fridge, and a plush bed.) to make me feel at home. Major kudos to Liana for checking me in with professionalism, referring me to a few nearby restaurants, and even offering a very courteous last-minute checkout. Also, kudos to Felix, the new valet atrendant and driver, for having such a pleasant personality. He made our shuttle rides very comfortable by engaging in conversation during the drive. And an ABSOLUTE MAJOR kudos to our favorite staff member of all time, Edward, our pm shuttle driver. If I could have packed him in my suitcase and brought him home with me; I would. He is chock full of personality and humor and loves his patrons. He goes the extra mile (thank you Edward for keeping the Christmas spirit alive and showing us the beautiful holiday decor in the area) and was the epitome of a professional. Before I forget, we also dined in Sage and our server was great there too. He had great recommendations and kept the wine flowing for my colleagues I dined with. Great job all around, Sheraton! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Location, Great Prices!

Dec 21st, 2019

Excellent location, walking distance to the Galleria and the adjacent shopping centre (DSW, MARSHALLS etc). Featuring spacious suites in different rooms sizes, we stayed int he 1 bedroom Deluxe Suite for 7 nights and had a brilliant stay. Staff are super friendly with great service. Wifi is available for purchase or included in your stay depending on price. The restaurant SAGE is lovely and should be used more by guests. Food service is average but we did order very late at night. A nice pool and a heated spa with drinks service available was lovely in the cold weather of last week! As always in Houston, you will need a car, so be aware that nightly parking is $20USD + tax and is billed at the end of your stay. Valet is also available for $30USD + tax. A full bathroom and bedroom kit is available, hair straighteners in good quality, hair dryer and toiletries, just call down and ask and they can bring almost anything you need! Will definitely be staying there again as we visit family frequently. TRIPADVISOR.COM USER 

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