Sheraton Suites Houston Near The Galleria

2400 West Loop S | Houston, TX 77027-4204  [SEE MAP]Houston, TX  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Valet Parking

Mar 10th, 2020

Stayed at this hotel last weekend (March 6&7 2020) and the Valet hit something in my car, the GM called me saying that they cant do nothing about my car. DO NOT PARK YOU CAR IN VALET THY WILL HIT THINGS AND THE MANGER WILL COVER IT FOR THEM!!!!!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

USE TO BE BETTER

Mar 7th, 2020

Rooms are big and comfortable. But could be noisy as many of them have the "connecting" door with the next room that does not provide a good noise isolation. Rooms are becoming old and start showing lack of maintenance and deterioration. Service is poor. Do not expect much from front desk personnel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Top Tier Property & Management

Mar 6th, 2020

I had a minor hiccup upon checking into the property but The Front Office Manager Matthew made sure my stay for the weekend was exceptional. I thoroughly enjoyed this property and the great staff. The wine and snacks were exceptional. Thank you so much Sheraton Suites Staff! -Lisa ❤️ TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great place to stay

Feb 1st, 2020

From the minute we arrived the welcoming staff made you feel like you were important. The rooms were great and very comfortable and front desk did everything to accomodate us so we could have connecting rooms. With their free shuttle bus we were able to visit near by areas and went beyond the call of duty when it came to going to NASA and the airport. Restaurant on site was also a lovely meal. Highly recommend TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

I enjoyed my comfy mini suite!

Dec 29th, 2019

The only thing missing was a microwave oven. I really missed having one. The room with a king sized bed, was comfortable and the pillows were perfect. Tv had enough options and the had some on-demand options as well. Hotel has dining and a lounge with tv. Also has a pool, All in all, I had a good experience, and the fact that they have free shuttle service available within 3 miles of the hotel helped a lot. Good shopping and restaurants very near, some within walking distance! Will definitely return. TRIPADVISOR.COM USER 

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