Sheraton Suites Plantation

311 N University Dr | Plantation, FL 33324-1915  [SEE MAP]Plantation, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Great property but lounge needs lots of work

Jan 18th, 2020

The property is very good but will only get better once renovations are finished. The rooms are freshly renovated and are impeccable. Absolutely no fault with the room. However, the lounge was the worst experience ever. I have stayed over 600 days, the vast majority in Sheraton properties and it is terrible. Viasha is the saving grace here. She does the best she can with nothing. Jessie, the lounge manager, needs a lot more training. Right now, he is inept. He has no people skills. The lounge is open 24/7 but quite often the coffee machine does not work. Black tea is never available. Milk and cream are not readily available. For snacks at night, I do not consider POGOS a suitable snack in a Sheraton lounge. Quite often the food is not hot. Overall the lounge is not worth it if you are paying for a Club Level floor. A waste of money !!!! I would come back to this property one the reno's are done. This has so much potential. Just needs a lot of TLC. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Hidden gem

Dec 29th, 2019

Although Plantation may not be beachside or have the appeal of Boca or other more sought after S Florida locations this hotel is a hidden gem. Amazing staff and a clean comfortable stay. Plantation is 20 minutes from almost anything including the beach. Spacious suites, amazing staff, free valet parking, a clean and large pool what more can you ask for. My only complaint was the lounge/breakfast. I highly recommend Marian’s bagels almost walkable for all your breakfast meals. As a fairly picky traveler who only stays in Marriott brand (and now SPG) hotels I was beyond impressed. This is not a resort but it’s a family friendly hotel that is clean and well maintained. The pool could use a new paint job but for a non resort hotel the size of the pool and the furniture were also impressive. Thanks for making our Florida vacation so easy and memorable. We will definitely stay here again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Poor service, unprofessional staff

Dec 17th, 2019

I had come to checkin at 630 PM and at first they could not find the room. Their attitude was like this is not their fault. Then they gave excuses as to why it's still dirty, since the guy staying there previously had a late checkout. So I guess I should have been understanding? The staff seems very gossipy and immature. They did nothing to remedy the situation and said they can't since I booked through booking.com. Then Saturday, the day of checkout, at 1030am the construction workers were repeatedly knocking on the door requiring we let them in to install a wire through the bathroom. We were sleeping. The house cleaning lady around 11am didn't bother knocking, instead just opened the door. There was also small hairs in the jacuzzi. Way overpriced for location, construction going on and service. Breakfast was also nothing special for how much it costs. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great quality

Nov 16th, 2019

I’ve stayed at this hotel three times and enjoyed every time. It’s a good hotel, clean, good breakfast and great staff. They hold on packages and they’re really organized. It’s really close to Fort Landardale’s airport and also to sawgrass mill. I’d definitely stay there again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Always A Great Stay

Nov 5th, 2019

Have been staying here for way over a decade. Actually from The Fashion Mall was opened! The hotel is really comfy and clean. Rooms are large with private TV area with pull out couch. Safe is in room mini fridge and microwave. That’s I liked the options not to have your sheets changed daily and receive honors reward points. Front desk is pleasant and always helpful. Hotel is presently under construction around it, so it’s a bit busy at times with valet and parking close to the entrance. Hopefully, this construction is just about finished! Close to Westfield Mall and tons of restaurants. You won’t regret it. Great spot! TRIPADVISOR.COM USER 

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