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at the Sheraton Tampa Brandon Hotel
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Top Notch Service
Jul 9th, 2020
The Sheraton at Tampa Brandon is the best hotel in the area! With amazing service and a super clean facility, I highly recommend you book here! Also the director of sales, Cayla is wonderful and great to work with. TRIPADVISOR.COM USER
A Meh experience
Jun 24th, 2020
I rented a room recently and was surprised by the condition of the outside of the property. I’m not certain if the grounds were unkept due to COVID and limited staff but it doesn’t look safe. The grounds look abandoned and pretty scary. The rooms were subpar and I expected so much more for the price paid. The furniture is old and needs to be updated. The pictures make the rooms look like they are very nice but they aren’t. I gave it a 3 because they have an amazing staff! TRIPADVISOR.COM USER
Apr 1st, 2020
Some days ago I can go yo this hotel very intresting to me in Hotel food is good and water very tasteless So my fevroute I cam eated So taste after breakfast I can go yo my bedroom And i sleep on bed my mind is fresh Super thank yoy TRIPADVISOR.COM USER
Dated Facility. Great Staff.
Mar 23rd, 2020
Although the hotel itself is dated, the staff is fantastic. Charlotte and Pam are excellent at addressing issues quickly and efficiently. Enoch is always reliable for a genuine smile and an excellent dinner recommendation. The morning wait staff remember your drink order and have it at your table before you can even get back from the buffet to order it. If rating the hotel staff and customer service alone, this property would get 10/10, however, as previously mentioned, the facility is rather dated. The ac units don’t always work, many rooms have a musty smell, the rooms are dimly lit, and house keeping standards are sub par. The workout equipment in the gym has been broken for months, and no plans seem to be in place to fix it. Overall, this place does the job, but that’s mainly because the staff are superb. TRIPADVISOR.COM USER
Mar 11th, 2020
I frequent this hotel often as My company teaches classes here. The restaurant staff at breakfast are extraordinary particularly Jolanda who never fails to great every customer, often by name. Traveling can be a real chore but staff like Jolanda make you feel like you are welcome, your breakfast needs are met, and it’s a bit like being home! TRIPADVISOR.COM USER
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