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at the Sheraton Tampa Riverwalk Hotel
Jul 1st, 2020
New paint & furnishings in my room! Very nice color combinations! Everything worked properly except a couple little things amiss: 1) the sheer drapes were missing! The blackout drapes were nice & new but the sheer track was there but no drapes! 2) the bathroom door had swollen & couldn't be completely closed! The manager said they would be fixed prior to the next guest! SO assuming the 2 little things are fixed, nice hotel & location! TRIPADVISOR.COM USER
Best Mother-Daughter Trip ever!
Jun 29th, 2020
I recently stayed at the Sheraton Tampa Riverwalk hotel when my daughter took me on a girls trip to celebrate my birthday. We had the BEST time and a big part of that was this wonderful hotel and the staff! We were treated VERY WELL, even when there was an issue with a very loud party going on in the room that shared our balcony. The staff did their best to fix the issue and reassigned our room for the night. Specifically, Jordan and Andrew were the BEST! Very helpful and always friendly- they made our stay perfect! Thank you to them both! TRIPADVISOR.COM USER
Jun 22nd, 2020
We booked here for my wifes birthday and wasnt disappointed. Very nice all around as well as location. The staff were all friendly and accommodating. Our room was very clean and had a wonderful view of the riverwalk with a balcony. We'll definitely return! TRIPADVISOR.COM USER
Musty and wet
Jun 14th, 2020
Don’t stay here-as soon as my husband and I walked into the room I could smell mold and mustiness! We thought maybe the air conditioner was dripping with condensation but not water to be found. We left for a few hours because we had somewhere to be but upon arriving back after 2 hours the room felt warm. As I slipped my sandals off and walked on the carpet it was soaking wet in front of the bathroom/under the air return vent (but no condensation). It was absolutely disgusting! At this point it’s 11:30 pm, asked for a full refund and made the 90 minutes drive back home. Never again will we stay here and the online reviews are absolutely misleading! The front desk gentleman was very nice about the situation although he did try to justify why the carpet could be wet. Neither the valets or hotel employees that we encountered were wearing masks or keeping distance. TRIPADVISOR.COM USER
Excellent Stay during quarantine April 2020
May 25th, 2020
I booked a few days here mid April as a gift to myself for my birthday alone. Couldn't have had a better stay!! From check-in till check out the staff were beyond nice and accommodating to any and all needs that I had.. "microwave, recommendations, trash service, extra pillows/towels... I would like to especially single out Jordan( valet/service) and Heather at the front desk! bravo! Super nice and made my stay away from home rememberable during these trying times! Wouldn't hesitate to book again!! Thanks! TRIPADVISOR.COM USER
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