Sheraton Valley Forge Hotel

480 N Gulph Rd | King of Prussia, PA  [SEE MAP]King of Prussia, PA  [SEE ADDRESS]
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Courtesy of Sheraton Valley Forge Hotel

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Guest Reviews

TripAdvisor Traveler Rating 3

Sub-par facilities

Dec 1st, 2019

My workplace held a week long event here, where the attendees stayed at the hotel and much of the conference rooms were utilized for break out groups and meals. My room was fine, nicely update and spacious. The problem I had was that I had no hot water in the shower for my whole stay, even after I told the front desk about it. They seemed concerned but the next day was not any better. During a meal with other attendees, they shared in my sentiment. My room was on the back side of the hotel, it sounded like I was on the highway, even while wearing earplugs to bed. Lastly, the meeting rooms were just falling apart. Chairs were dirty and broken. Dirty and broken mirrors in a bunch of places. Finally, the wait staff was inappropriate to each other. They snipped at each other when they messed up and corrected each other in front of guests. I would not suggest staying here. The facade is beautiful and the lobby is chic, but that’s where the nice ends. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Outstanding service

Nov 9th, 2019

Christian who runs the restaurant went above and beyond. At 11:05am the restaurant closed. Christian insisted that he gets us to go containers so we can take breakfast to go. And then insisted it was on the house. His staff offered to turn on the elements and make us a fresh made omelette. Beautiful rooms, incredible service. Christian is a star TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Things to like, things to not

Oct 30th, 2019

Okay enough property, This trip was nights 77, 78 & 79 for this Convoy Titanium member. On the plus side - good location, clean rooms, decent lounge (not always a given in US properties), and the paid breakfast is pretty good. On the downside: no recognition of my status at registration, although I asked for breakfast as my amenity that didn't happen, my online check-in didn't take, and when they went ahead and made me keys for my room those keys didn't work. Frustrating at the end of a very long travel day. Although the bathroom was clean, there is very low water pressure, and the temperature mixing knob on my shower was not too effective. This resulted in a shower that was either far too hot or too cold to enjoy even if there were enough water pressure to be able to enjoy it in the first place. Housekeeping had one or two little things each day that they missed - no sugar for the coffee one day, no stirrers the next, no refreshing of the soap in the bathroom. I know that those are niggles, but I have generally been quite spoiled in my travel experiences, and hope for more. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

First overnight stay

Oct 21st, 2019

We booked here on points and were upgraded to a one BR suite which was huge--though it was an accessible room. The hotel is right in the heart of KOP and was easy to find and actually much larger than we thought. Breakfast in the cafe was included on the weekend. The room was fine though we noticed a few spots in the hallway carpets that were frayed. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Disappointed

Oct 9th, 2019

not worth the money . Confusing lay out, dirty floors and room smelled. Staff was friendly but I believe over worked and under appreciated. pool was dirty. Not a top notch stay. I would not recommend for the price of a stay TRIPADVISOR.COM USER 

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