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at the Sheraton Valley Forge Hotel
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Convenient to areas in King of Prussia
Oct 18th, 2020
We stayed at this resort this past weekend as we had a lacrosse tournament nearby. The hotel is new and attractive, but carpet on our floor (5th) and our room were very soiled and dirty. The rest of the resort seemed clean. I'm assuming due to covid they have reduced cleaning staff, but it didn't look good. Staff we encountered were all nice. Also no food but a vending machine on-site. Bar was also not open on a Saturday night. TRIPADVISOR.COM USER
Extremely Disappointing Hotel
Oct 13th, 2020
This hotel seemed like it was going to be a clean, pleasant place to stay but unfortunately it was one of the worst hotel rooms we have stayed in. The shower had mold lining the entire inside and the grout was black, no water pressure in the shower and the sink sounded like pipes were going to break when you turned it on, the circuit covers/plates were loose and hanging from the wall, there was dust in multiple places in the bathroom and around the bed, the bed was made with no fitted sheet but a standard sheet covering the mattress, and the duvet cover was ripped and kept coming apart. The shower did not have a door but a pane of glass covering half the shower so water was spritzing everywhere. The only positive part about this hotel was the front desk staff who were always kind, cheerful and greeted you. Due to the room cleanliness of this hotel I will not recommend this hotel and would rather send them to the Embassy Suites Valley Forge where the rest of my family stayed recently and really enjoyed it. TRIPADVISOR.COM USER
Aug 5th, 2020
Staff, room and location were perfect. Close to highway and shopping for King of Prussia / Phila areas. Bed was comfy. Parking lot was a bit odd being across from lobby but we got used to it. Just use the side lobby door and main one seems locked for unclear reasons. Thanks! TRIPADVISOR.COM USER
Feb 17th, 2020
We stayed here one night on a family trip. The hotel location is convenient to major highways, many restaurants and the king of Prussia mall. The beds were fairly comfortable and overall the hotel was clean. The shower had amazing water pressure but didn’t stay consistently warm. The hotel is newer and fairly modern. The workout room and pool looked decent but we did not use them. We noticed some of the build work/finish work done at the hotel was a bit rushed/crappy but overall I would recommend this hotel. TRIPADVISOR.COM USER
Nice Rooms, Quiet - But Had A House Keeping Issue (They Threw Away My Stuff)
Feb 10th, 2020
I travel often for work and of all the hotel chains, I try to stay at a Marriott-branded hotel. I chose this Sheraton because I was impressed with past stays at other Sheratons. Comparatively speaking, this one was one of the nicer ones and was much quieter (no conferences going on during my stay). I was really impressed with the rooms... spacious, very nice layout. One thing I didn't like about the room was that the shower stall didn't have a door. It was just a pane of glass. Everytime you walked in, water would splash all over the floor and you'd have to use a towel to clean it up. Not only that, you have to crank up the heat because you'd get a draft of cold air while you were showering. It's not particular to my room because my coworker's room had the same design. The reason I'm dropping my rating (which would have been a 5) is because the one time I needed housekeeping, I come back to find selective things in my room taken. I had a 8-pack of Cokes in the fridge, with an apple, cookies on the desk, shampoo, cologne, hair product on the counter (next to my toiletry bag). When I came back that evening, those things listed above were thrown away, yet all my other stuff was left intact (contact solution, toothpaste, toothbrush, hairbrush, clothes, suitcase, etc). I complained to the front desk upon checkout and they supposedly gave me some Marriott Bonvoy points but still... it's a major inconvenience to find all your stuff taken. So if you plan on staying here, hide your stuff or put it in your car. The housekeeping will take it. TRIPADVISOR.COM USER
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