Sheraton Zürich Neues Schloss Hotel

Stockerstrasse 17 | Zurich, ZH 8002  [SEE MAP]Zurich, ZH  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

The best Sheraton I have ever been to

May 15th, 2019

This is a cut above every Sheraton I have ever stayed at. Absolutely fabulous rooms. Wonderful and helpful staff. Easy walking distance to all the high end shopping. I imagine most of the travelers are of the business variety as it is close to the financial area vs. the old town area. But we just walked to old town, it was not far. Really close to the train station. Great value in the off season. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Overpriced and not great quality

May 7th, 2019

I do not have anything particularly bad about this hotel in general. Service is nice and rooms are decent. Issues really arise when you consider price. It's incredibly expensive for what it is offering. Find hard to justify the price. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice location--tiny rooms

May 5th, 2019

Quite basic hotel--nice and clean, pleasant front desk service but the rooms--and bathroom to match--are really small. I was alone but had requested a double room suspecting that the single rooms would be close-sized ... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Spacious rooms, but not valuable

Apr 8th, 2019

My stay here was quite short so can only comment about the rooms. The rooms are spacious and nice. Bed is decent. The worst part of the room is the bathroom. Very badly designed. Its too cramped in comparison to the room and the placements are just not right. Overall I found it too expensive and not worth the money spent. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Location

Mar 14th, 2019

We have been to this hotel many times and have never been disappointed. The staff is always friendly. Although we could only spend one night there this time it was still worth it, Vlada checked us in and checked us out. Extremely helpful and very friendly! The hotel is two blocks from the lake and 5 minutes to the trolly. It is 10 minutes by trolly to the Banhof. We do not travel with computors so we rely on the hotels. This is the only negative. The computers printer has never worked to be able to print our boarding pass. The staff is always helpful but frustrating after all these years. Other than that it is an incredible place to stay. TRIPADVISOR.COM USER