Sheraton Zürich Neues Schloss Hotel

Stockerstrasse 17 | Zurich 8002  [SEE MAP]Zurich  [SEE ADDRESS]
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Courtesy of Sheraton Zürich Neues Schloss Hotel

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Guest Reviews

TripAdvisor Traveler Rating 3

Pretty good

Feb 12th, 2020

Room is an average room, which is similar to other rooms in the same category in Switzerland. Comfortable bed. A cube next to the bed with lots of plugs made recharging several devices easy. Breakfast was fine. Very friendly personnel. Location is very good - downtown, near the lake and other big hotels. Nothing great, but good solid value for the price. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Lovely rooms!

Feb 4th, 2020

I loved my room so much that I rather stay in than go outside! It was comfortable, luxurious with a nespresso coffee machine (which I loved). The location is perfect as everything is in walking distance. The front office team is very good, my rooms was ready before the check in time, although there is miscommunication with the housekeeping department as they entered my room without knocking (thinking that no one is there probably) in my very first day and then on the day of check out they woke me up at 9:15 because they knocked the wrong door. Besides that, all the staff are amazing, attentive and willing to do the extra mile. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing stay!

Jan 18th, 2020

This was my first time traveling alone and I really didn’t know what to expect as I don’t speak German, but the staff (Clara as well as others whose names I don’t remember) made the process very smooth and gave great recommendations for everything to do in the city! The included breakfast was very nice and all of the staff were super attentive. Would absolutely stay here again if I have another chance to visit Zurich :) TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great

Jan 6th, 2020

Great hotel! Good ambient, good clima. And also, great employees, such as Clara, that knew everything about the good restaurants in town, and helped us a lot about the city. We loved the staying, mainly for these reasons! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great little hotel with excellent service

Dec 28th, 2019

My wife and I stopped here for one night after arriving into Zurich before we left for St. Moritz. We were exhausted and jet-lagged when we arrived. The staff was great. They got us checked-in, even though we were there before the official check-in time. They also helped us with directions to the metro so we could squeeze in a little sightseeing for our one day in Zurich. The room was small, but perfectly adequate for our needs. The hotel is situated close to many of the main rail lines as well as the main train station for Zurich. I’d stay here again if I was coming through. TRIPADVISOR.COM USER 

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