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at the Shilo Inn Suites - Twin Falls
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Not Very Clean
Sep 20th, 2020
This motel was average in all ways except cleanliness - which is a big concern with Covid. We found what looked like dried toothpaste residue on the sink. The top of the ice bucket was dirty. There were chunks of something on the walls in the bathroom. The shampoo bottles were half empty. Overall, it just didn’t look like there was a thorough cleaning done. Also most guests were not wearing masks. It didn’t seem like there was a policy in place to require masks. Luckily, we only stayed one night. I’d probably spend the extra 30-40 bucks to stay at the other places in town, if they’re available. TRIPADVISOR.COM USER
Aug 14th, 2020
Going to address one other review.., yes mask are required in public areas. They have massive boards stating so. Staff was friendly and helpful. The room has been recently remodeled and is lovely. It’s also very spacious. Bed was great and room was beyond clean. Even upon entering it has a labeled saying it’s been sanitized & tv remote is in its only sanitized holder. Breakfast was very good at a reasonable price. We both ate for $16 and did not finish our meals. Laundry has 2 of each. Washer $2 & dryer is $1.50. TRIPADVISOR.COM USER
No masks required or encouraged
Jul 5th, 2020
Just checked in. Very clean. But at check in no others guests wearing masks, no signs recommending masks. Large number of people gathered in lobby in close quarters. Don't know how it is other places in twin falls, but I would check before you book. TRIPADVISOR.COM USER
Jun 19th, 2020
Jodie and Becky made my stay. A hotel is a hotel. As long as it's clean and has the in room amenities, that is all I expect. Becky was efficient at check in and Jodie was exceptional in giving us directions to Shoshone Falls. The room was spacious and clean. Would definitely recommend. TRIPADVISOR.COM USER
Jun 9th, 2020
Made a reservation and special accomadations for handicap and first floor request. Showed up and went to our room and it was a disaster and was never cleaned. They told us that they were now full and couldnt help. The staff was nice and decided they couldnt help us during this past weekend. I was surprsied they didnt know the room wasnt cleaned and couldnt get anyone to help prepare room Left a message for the manager to and never returned our call or email. TRIPADVISOR.COM USER
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