Silken Berlaymont Brussels

Boulevard Charlemagne 11 - 19 | Brussels 1000  [SEE MAP]Brussels  [SEE ADDRESS]
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Courtesy of Silken Berlaymont Brussels

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at the Silken Berlaymont Brussels

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Guest Reviews

TripAdvisor Traveler Rating 4

Good visit, proper breakfast

Aug 18th, 2019

Visited with my wife and six year old so. Used to be a Silken hotel, but changed to NH. The location of the hotel is very convenient: Schuman metro is only a five minute walk away. Clean room, bit hot. Bed was good, mattress wise. Pillows too soft. Nespresso machine in the room did not work entirely properly. Only three cups (of which two were decaf) provided, so bring your own if you can. Requested a baby cot in our room which was provided. Staff is very friendly and helpful. I got an email, that explained the Low Emission Zone in Brussels and the reminder to register my car before entering. Breakfast is very good. Lot of choice and freashly cooked options on offer. Always interesting to see people misbehave at hotel breakfasts: two African ladies putting a plate with six (!) luxury pastries between them, eating them all so other guests had to wait for a new batch. So much for behaving well mannered in public. The only point of feedback I have is in regard to the elevators: there are two buildings. If you're staying in the first building, you cannot operate the elevators in the other one. The meant we couldn't access the hotel breakfast with our pram. We needed a new room key card from the reception that was authorised for the elevator that lead to the restaurant. That was after we asked how to get there and got a wrong explanation. Other than that we had a great stay - our first hotel stay with our new born son! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Work holiday

Jul 19th, 2019

Have stayed at the hotel for 3 weeks, and had an amazing time. Was there with 3 co-workers, who also had fun. The beds where relaxing and had good nights of sleep. The staff was very nice and the manager did a great job in hearing for issues. Socials contacts with the staff where great and i ll miss them. Its feom my point an advise to stay there, if you have the chance. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Very comfortable hotel in the heart of the European Quarter

Jul 4th, 2019

I stayed here for one night in June 2019, and managed to secure a very reasonable rate despite only booking a couple of days in advance of my stay. The hotel is located virtually next to the European Commission Berlaymont building and a 2 minute walk from Schuman metro and train station. I travelled on the Eurostar from London, and Schuman station is on a direct train line from Brussels Midi, which takes around 25 minutes, or alternatively you can take the metro which takes around 10-15 minutes and involves one change at Arts-Loi station. The lobby and bar in the hotel are very nice and the check-in process was straightforward. The room was spacious, clean and comfortable. The room was quite warm on arrival and the air-con didn't seem to have any effect, but it was possible to open one of the large windows to let some air in. The bed was a little uncomfortable, but the shower and toilet facilities were good and there was a good range of complimentary teas, coffees and cold drinks available in the room. The hotel is about a 25 minute walk to Brussels city centre (or 5 minutes by metro), and a short walk (15-20 minutes) to the European Parliament building. There are also a number of museums close-by which are quite cheap to enter and definitely worth a look at if you have a spare hour or two. There are a number of nice little pubs and restaurants within walking distance, but the choice is limited as the vast majority of restaurants are Italian. For what I paid for the room this hotel was certainly good value for money and when I return to Brussels, I will definitely look to stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Helpful front desk

Jul 2nd, 2019

Nice hotel, conveniently located in EU Brussels quarter. Very helpful front desk, especially Carlos who helped me with printing documents for a meeting I had. Good food, needs but more gluten-free, mayonnaise-free vegetarian healthy options, though. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent Hotel

Jun 18th, 2019

Very nice hotel. Excellent location and rooms! Very clean. The staff are the best. The manager is great and was very friendly and helpful. I would definitely recommend this hotel!!! We had a great experience and will definitely stay here again. TRIPADVISOR.COM USER 

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